Integrations: Cannot add new version of a document from Google Drive

If a user is viewing a document list, and attempts to add a new version of a document from Google Drive, they see the message:

There was an error accessing your documents, You need to reauthorize Workfront for access your Google Drive files. Press the "Reauthorize Google Drive" button to continue.

When the user clicks Reauthorize Google Drive and then attempts to add the document version again, they see the same message. Reauthorizing is not effective.

Workaround

Open the document, and add the new version from the Document Details page.

First reported on June 4, 2024.