Data collection troubleshooting: tips, tricks, and governance best practices
Discover a repeatable, governance-led approach to troubleshooting Adobe Analytics and Web SDK implementations. Follow along for practical techniques to validate data, accelerate root-cause analysis, and prevent recurring data quality issues.
What you will learn
- Why troubleshooting can be time-consuming and how to address it
- Using validation workspaces to identify and resolve issues efficiently
- Moving from symptoms to root causes with a structured troubleshooting playbook
- Importance of governance, ownership, and implementation hygiene
Target audience
This session is ideal for:
- Admins and developers working with Adobe Analytics and Web SDK
- Professionals at beginner to intermediate levels
- Those seeking to enhance data quality and streamline troubleshooting practices
Agenda
Understanding Troubleshooting Challenges
- Common issues in data collection
- Misinterpreting symptoms for root causes
- Lack of tools and outdated implementations
Validation Workspace as a Key Tool
- Building effective dashboards
- Leveraging trends and conditional formatting
- Automating routine checks to save time
Practical Troubleshooting Playbook
- Classify issue types (e.g., collection, attribution, persistence)
- Validate with tools like workspaces and anomaly detection
- Inspect and replicate issues to identify root causes
- Record findings with evidence
- Escalate effectively with detailed context and data
Governance and Implementation Hygiene
- Establishing clear responsibilities among teams
- Maintaining updated libraries and documentation
- Implementing governance variables for clean data
Advanced Techniques and Tools
- Utilizing AI and other tools for validation and troubleshooting
- Exploring Web SDK-specific troubleshooting strategies
- Practical checks for validation workspaces
Closing and Next Steps
- Recap of key takeaways
- Building or improving validation workspaces
- Leveraging support and accelerators from Adobe Ultimate Success
recommendation-more-help
ultimate-success-help-contents