DocumentationTarget Developer Guide

Delete the Target cookie

Last update: Mon Jul 17 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Developer

You can delete your Adobe Target browser cookie (mbox) so that you can validate all of your experiences during testing.

If there is no Target cookie (mbox), you are considered a new visitor and shown a new experience. There are several ways to delete your mbox without deleting all of your browser cookies.

NOTE
The following instructions are correct for the browsers and versions listed. Search the internet for instructions for your specific browser or version.

Version 84.0.4147.105

  1. Click the Chrome menu > Preferences.
  2. Click the Privacy and Security tab.
  3. Click Cookies and other site data.
  4. Click See all cookies and site data.
  5. Expand the adobe.com section, select the mbox cookie, then click the delete icon (X).

Version 79.0

Delete all cookies associated with adobe.com

  1. Click the Firefox menu > Preferences.
  2. Click the Privacy and Security tab.
  3. Under *Cookies and Site Data, click Manage Data.
  4. Select the adobe.com site, then click Remove Selected.
WARNING
This deletes all cookies associated with the adobe.com site. If you want to delete an individual cookie for a site, follow the instructions below.
  1. In Firefo, click Tools > Web Developer > Storage Inspector.
  2. Click the Advanced tab.
  3. Navigate to the webpage that holds the cookie you want to delete.
  4. Expand the Cookies section, then click https://experience.adobe.com.
  5. Right-click the mbox cookie, then click Delete.

Version 84.0.522.52

  1. Click the Microsoft Edge menu > Preferences.
  2. Click the Site Permissions tab.
  3. Click Cookies and site data.
  4. Click See all cookies and site data.
  5. Expand the adobe.com section, select the mbox cookie, then click the delete icon (X).

Version 13.1.2

Delete all cookies associated with adobe.com

  1. Click the Safari menu > Preferences.
  2. Click the Privacy tab.
  3. Click Manage Website Data.
  4. Select the sites for the cookies you want to delete, then click Remove.
WARNING
This deletes all cookies associated with the adobe.com site. If you want to delete an individual cookie for a site, follow the instructions below.
  1. Click the Safari menu > Preferences.
  2. Click the Advanced tab.
  3. Select the Show Develop menu in menu bar option.
  4. Navigate to the webpage that holds the cookie you want to delete.
  5. Click the Develop menu > Show Web Inspector.
  6. Click the Storage tab.
  7. Expand the Cookies section, then click www.adobe.com.
  8. Right-click the mbox cookie, then click Delete.
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