Administrators: configure user access to Experience Platform

Now that you’ve granted the user product administrator access, you need to provide them user access to the Experience Platform product. As part of the access configurations, you’ll assign the user specific product profiles.

TIP
If you’re following along from the previous section, you’ll already be within the Adobe Experience Platform product and you may skip the first step.

Navigate to the Admin Console and select Adobe Experience Platform from the Products list under Products and services.

Experience Cloud's home view with Admin Console highlighted.

Select the Users tab and then select Add users.

Adobe Experience Platform product dashboard with the Users tab selected and Add users highlighted.

The Add users to this product dialog appears. Enter the user’s name or email into the Name, user group or email address text field and then select the correct account from the dropdown. Next, select the Products add option.

The Add users to this product dialog with a users information filled in and the Products add option selected.

The Select product profiles dialog appears. Select AEP-Default-All-Users and Default Production All Access and then select Apply.

The Select product profiles dialog with the AEP-Default-All-Users and Default Production All Access options selected and Apply highlighted.

Confirm the information is correct and then select Save.

The Add users to products dialog with the users information and product profiles displayed and Save highlighted.

The user should now have product administrator and product access to Experience Platform, gaining them access to Permissions. Next, you need to assign the user two fundamental roles to give them access to the Experience Plaform UI.

Administrators: configure Experience Platform UI access

In Real-Time CDP Collaboration, administrators and end users will be working with data from Experience Platform, such as audiences and audit logs. This data is held within instances of Experience Platform called sandboxes. To ensure users can interact with this data, you need to assign default roles to the user.

To begin, navigate to Adobe Experience Cloud. You should now see Experience Platform and Permissions inside of Quick access.

Experience Cloud's home view with Experience Platform and Permissions highlighted.

NOTE
The products can take several minutes to gain access to and you’ll receive an email alerting you that you’ve recieved access. If you’re not seeing Experience Platform or Permissions in Adobe Experience Cloud after receiving the email, log out and then back in to your account.

At this stage, you can now access Permissions. If you try to access Experience Platform, you’ll get a warning that no sandboxes are enabled, as shown below. To solve this, you need to assign the default roles to your user. To begin, select Permissions.

Experience Cloud's home view with a warning displayed and Permissions highlighted.

The Permissions dashboard will display. Select Users from the left panel and then select the user’s name.

Permissions dashboard with the Users workspace displayed and a user highlighted.

Select the Roles tab and then select Add roles.

The user workspace with the Roles tab displayed and Add roles highlighted.

The Add Roles dialog appears. Select Default Production All Access and Sandbox Administrators and then select Save.

The Add Roles dialog with Default Production All Access and Sandbox Administrators selected, and Save highlighted.

You now have access to Experience Platform and Permissions. In the final step, you’ll grant access to Real-Time CDP Collaboration.