DocumentationAEMAEM Screens Guide

Installing AEM Screens Player installing-player

Last update: Wed Jul 31 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Intermediate
  • Admin

This page describes how to install AEM Screens Player.

Available Screens Player available-players

The AEM Screens Player is available for Android™, Chrome OS, and Windows.

To download AEM Screens Player, visit the AEM 6.5 Player Downloads page.

NOTE
After you download the latest Player (.exe), follow the steps on the player so you can complete the ad-hoc installation:
  1. Long-press on the top-left corner to open the admin panel.
  2. Navigate to Configuration from the left action menu and enter the location address of the AEM instance in Server and click Save.
  3. Click the Registration link from the left action menu and the steps below to complete the device registration process.

Basic Playback Monitoring playback-monitoring

The player reports various playback metrics with each ping that defaults to 30 seconds. Based on these metrics, it can detect various edge cases such as stuck experience, blank screen, and scheduling issues. It lets us understand and troubleshoot issues on the device, and thus expedites an investigation and corrective measures for you.

Basic Playback monitoring in an AEM Screens Player lets you do the following:

  • Remotely monitor, if a player is properly playing content.

  • Improve reactivity to blank screens or broken experiences in the field.

  • Decreases the risk of showing a broken experience to the end user.

Understanding Properties understand-properties

The following properties are included in each ping:

Property
Description
id
the player identifier
activeChannel
currently playing channel path, or null if nothing is scheduled
activeElements
comma-separated strings, currently visible elements in all playing sequence channels (multiple in there is a multi-zone layout)
isDefaultContent
true if the playing channel is considered a default or fallback channel (that is, has priority 1 and no schedule)
hasContentChanged
true if the content changed in the last 5 minutes, false otherwise
lastContentChange
timestamp of the last content change
NOTE
Optionally, a more advanced property can be enabled from the player preferences (Enable Playback Monitoring) and that is:
table 0-row-2 1-row-2
Property Description
isContentRendering true if the GPU can confirm it is playing actual content (based on pixel analysis)

Limitations limitations

A few limitations to basic playback monitoring are listed below:

  • The player reports its own playback state to the server, so it requires an active connection.

  • The isContentRendering property that checks the GPU is much more resource intensive to be enabled by default and requires explicit opt-in from the player preferences. Adobe recommends that you do not use it with videos in production.

  • This feature is only supported for sequence channels and does not yet cover the interactive channels (SPA) use case.

  • The metrics are not yet fully exposed to customers, but Adobe is working on enabling dashboard-like reporting and alerting mechanisms soon.

Other Resources additional-resources

See the following topics for in-depth information:

recommendation-more-help
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