Key capabilities of AI Assistant

Learn how AI Assistant accelerates AEM workflows by providing instant guidance, code snippets, and troubleshooting steps. This reduces support effort and helps teams deliver content faster and with higher quality.

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AI Assistant in Adobe Experience Manager is an intelligent conversational tool that offers you a focused set of capabilities designed to accelerate your everyday AEM workflow.

AI Assistant lets you discover and learn about AEM features and capabilities as you work, deepening your Adobe product knowledge with instantaneous relevant information.

For example, as an author, you can open AI Assistant directly from the Experience Manager and ask, what’s the difference between content fragments and experience fragments? You’ll receive a quick, concise explanation of what each feature is, how it’s designed and used, and how the two types of fragments relate to each other. No need to sift through multiple documentation pages to learn the features. Or if you’re a developer, you might ask, what APIs are available in AEM as a cloud service for managing content programmatically? AI Assistant will surface the key APIs available for content management, all in one place and backed by official AEM documentation.

Need step-by-step guidance? AI Assistant can give you direct, concise instructions to help you complete your tasks, whether you’re working within the Experience Manager interface or developing your AEM as a cloud service project. Imagine you’re a new author unsure how to create a content fragment model. So you’ll simply ask AI Assistant to walk you through the process. Within seconds, it delivers an actionable, easy-to-follow set of steps that stays visible on your screen as you click through the interface and create your new model. You don’t need to switch tabs or hunt for documentation. Or, maybe you’re a developer who needs to create and deploy a Sling servlet in AEM as a cloud service.

Ask AI Assistant how to do it, and it will provide clear, structured guidance along with helpful code examples that you can replicate in your own AEM project.

AI Assistant can be your first stop for troubleshooting and problem diagnosis in Adobe Experience Manager. For example, if you’re running into problems with your multi-site management rollout, you might ask, why might an MSM rollout not update child sites? AI Assistant will surface a likely cause and provide clear, step-by-step guidance on how to resolve it, saving you time you would otherwise spend searching through documentation or digging through forums. Since your product journey isn’t limited to following direct instructions or discovering new features, AI Assistant also helps you explore AEM best practices and understand the reasoning behind them. As an author, you may ask, when should I use content fragments instead of experience fragments? AI Assistant will surface a set of key scenarios where content fragments are the better choice, drawing from Adobe best practices and guidance. It pulls knowledge from multiple documentation sources and distills it into a clear, concise summary displaying everything you need in one place.

Or as a developer, you might wonder why Adobe recommends using Experience Manager APIs based on OpenAPI instead of legacy endpoints. AI Assistant will walk you through the rationale, offering a straightforward list of reasons along with brief explanations for each one. AI Assistant’s responses are designed to be clear and transparent, derived directly from the source and topics covered in Adobe Experience League documentation. It spans product knowledge across multiple Adobe solutions, including AEM Sites, AEM Assets, Dynamic Media, Edge Delivery Services, Adobe Cloud Manager, and AEM Forms.

You can find the sources linked below each response, making it easy to jump into Experience League whenever you want to explore a topic in more depth. If you are a support administrator in your organization, you can use AI Assistant to create and track support tickets directly from the interface, saving time and eliminating the need to do it manually.

We’ve now walked you through the key capabilities of AI Assistant in Adobe Experience Manager. Whether you’re an author, an administrator, or an AEM developer, AI Assistant is here to help you navigate your day-to-day AEM tasks. Simply ask your questions. Thanks for watching!

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