Upgrade instructions for the 5.0.0 Service Pack 2 release (September 2025)
This article covers the upgrade instructions and the compatibility matrix for 5.0.0 Service Pack 2 release of Adobe Experience Manager Guides.
For the list of issues that have been fixed in this release, view Fixed issues in the 5.0.0 Service Pack 2 release.
Compatibility matrix
This section lists the compatibility matrix for the software applications supported by Experience Manager Guides 5.0.0 Service Pack 2 release.
Adobe Experience Manager
5.0.0 Service Pack 2 UUID
Version 6.5 Service Pack 22, Service Pack 21, and Service Pack 20
For more details, view the Technical requirements section in the On-Premise Installation and Configuration Guide.
FrameMaker and FrameMaker Publishing Server
Oxygen Connector
Knowledge base template version
New AEM Site template version
Upgrade to 5.0.0 Service Pack 2 release of Experience Manager Guides
You can easily upgrade your current version of Guides to version 5.0.0 Service Pack 2. Before you proceed with upgrading to version 5.0.0 Service Pack 2 of Experience Manager Guides, you must consider the following points:
- If you are using version 5.0.0 Service Pack 1 or 5.0.0, then you can directly upgrade to version 5.0.0 Service Pack 2.
- If you are using version 5.0.0, then you can directly upgrade to 5.0.0 Service Pack 1.
- If you are using version 4.6.x, then you can directly upgrade to version 5.0.0.
- If you are using version 4.3.x, 4.2, 4.2.1 (Hotfix 4.2.1.3), 4.1, or 4.1.x then you need to upgrade to version 4.4 before upgrading to version 5.0.0.
- If you are using version 4.0 you need to upgrade to version 4.2 before upgrading to version 4.3.x.
- If you are using version 3.8.5, you need to upgrade to version 4.0 before upgrading to version 4.2.
- If you are on a version prior to 3.8.5, refer to the Upgrade Experience Manager Guides section in the product-specific installation guide available on Adobe Experience Manager Guides help PDF archive.
For details, view Upgrade instructions for the On-premise releases of Experience Manager Guides.