Adobe Experience Manager desktop app v1.10 release notes aem-desktop-app-release-notes

macOS X 10.10 or newer, with latest bug fixes.

Windows 10 with the latest service packs and bug fixes.

Version 1.9 / 1.9.1: resumable uploads, improved status window, application icons indicating status of application / connection, pre-fetching of linked assets for InDesign files.

Version 1.8: better control of cache size for the user, improved login experience for SAML / SSO on Windows, supporting .pac network proxy on Mac, and customer-reported issues.

Version 1.7: improvements in stability and caching logic, better support for network proxy, and ability to clean up internal files after uninstallation.

Version 1.6: improvements in the login process for various AEM security configurations and application stability and performance.

Version 1.5: application stability and resilience against various networking problems, better supportability.

Version 1.4: the ability to upload hierarchical folders in the background with the progress monitoring.

Version 1.3: performance enhancements and stability of accessing files and saving changes to AEM, especially from Creative Cloud desktop applications, such as InDesign, Illustrator, or Photoshop. It aimed to provide users with a more local desktop-like experience when working with files, while simultaneously handling network data transfer operations in the background.

Assets checked out by one users should not be available for modification for other users (CQ-4246009)

Support copy from a mapped folder to a local folder when the user folder is on a separate disk partition (CQ-4243978)

Displays currently queued changes.

Displays in-progress uploads with a progress bar, transfer rate, total file size, and the amount transferred so far.

Completed uploads shown with total transferred and final rate.

Failed uploads display along with an error message and transfer information, if available.

Uploads that have failed three times show an error message.

Conflicting files are shown with an icon that the user can click. Clicking the icon shows a dialog with an explanation and two options:

• Keep Mine immediately uploads the file to the server.

• Overwrite Mine immediately deletes the local file and downloads a new copy from the server.

Displays in-progress downloads, including a transfer rate and size transferred so far.

Completed downloads are shown with total transferred, final rate, and an icon that opens the file when clicked (only available for single files).

Failed downloads displayed with an error message and transfer information, if available.

The footer shows the total number of files downloaded and the average transfer rate.

If a user chooses to open or edit multiple files from the Experience Manager Assets Web interface, they are grouped together. For example, myasset.jpeg and 4 more files.

When downloading InDesign documents with linked assets from AEM Assets, the desktop app first downloads all linked assets before opening the document and indicating the download status. For example, 5 of 24.

Displays in-progress uploads, including a progress bar and the name of the file currently being transferred.

In-progress uploads include an icon that cancels the upload when clicked. The transfer stops after the currently transferring file completes.

Failed transfer processes are displayed with an error message (only if the entire transfer fails).

If an individual file fails to transfer, it shows up on the tab as an error. Otherwise, individual files do not show on the tab * only a single entry for the entire upload.

Caching: new UI for managing AEM desktop app cache (CQ-4208690), including,

• view current cache size

• define the maximum cache size before a notification is sent

• Cache size is checked on desktop app start only, and a notification is shown if it is reaching the configured limit

• clearing cache button is now available in the new UI

Log in: (Win) Fixed login to AEM instance configured to use SAML and SSL (CQ-4216353)

Network:

• when an AEM session expires, the user is now notified and can click on the notification to log in again (CQ-4202028).

• (Mac) Add support for connecting to AEM by way of using the .pac proxy configuration (CQ-4233430).

• (Win) fix issues with Advanced - Login URL dialog (CQ-4236061).

Bug fixes:

• More Asset Info dialog box: sometimes the action bar was not visible (CQ-4208540).

• (Win) File can now be synchronized after reverting to a previous version from AEM Assets UI (CQ-4216411).

Stability:

• Improved stability when the AEM desktop app connects to an overloaded AEM server (CQ-4224803).

• Improved stability when many files are requested (CQ-4224212).

• Improved asset update with additional check (CQ-4228291).

Caching:

• Fix disk errors and opening problems when opening files in Photoshop, InDesign, Finder (CQ-4223993, CQ-4217603, CQ-4223717).

• Improved caching to avoid zero-size binaries (CQ-4216599).

Login: Allow for connecting with strictSSL disabled for special configurations (like locally issued certificates) (CQ-4223949).

Networking: Improved support for connecting over network proxy (CQ-4223477, CQ-4221280, CQ-4206854).

Installation and uninstallation:

• (Win) Cleaner uninstallation (CQ-4220906).

• [Windows 32bit] Installer fails attempting to install Microsoft .NET Framework v. 4.5 (CQ-4218084).

• (Mac) Manual script for removing desktop app files completely (CQ-4216489).

Documentation: New Best practices for v1.x app documentation.

Improved login process to AEM:

• Improve SAML handling * relax rules (CQ-4202781).

• Add capability to configure a separate login URL in Preferences (CQ-4214052, CQ-4214051).

Usability: Notify user when an asset is still downloading for larger assets (CQ-4216284).

Networking:

• DNS caching (CQ-4210176).

• Support connection via proxy on Windows (CQ-4206854).

Caching & access to network share in Finder / Explorer:

• The lock icon is now visible for checked out assets on Windows 10 (CQ-90957).

• Folder content might disappear / reappear in network share (CQ-4209160, CQ-4210180).

• Error on file upload due to a conflict reported in the Upload Queue Status (CQ-4215727).

• While opening multiple files from desktop app folder in PS, file truncated or incomplete messages might be shown (CQ-4216276).

Fixes in stability & performance:

• Improved performance while browsing folders with many assets (CQ-4214933).

• The desktop app 1.5 can slow down a desktop machine over time (CQ-4209159).

• Show queue status feature only work for the user who installed the app (CQ-4212199).

• (Windows) Ensure that the 32-bit installer does not contain 64-bit code (CQ-4217406).

Selected issues found & fixed in 1.6 Beta:

• High CPU usage (CQ-4218070).

• Drag and Drop files yielding error when uploading to AEM (CQ-4217006).

New features and enhancement: Add Copy / Paste functionality to Finder integration to allow for direct transfer from Desktop to AEM (CQ-4208158).

Bug fixes:

• Fixed error 43 issue that occurred sometimes during asset renaming (CQ-4207900).

• Reverting to an older version from the timeline in AEM does not update the asset in Finder (CQ-4205194).

• desktop app crashes when browsing large nested directories (CQ-4208539).

• desktop app mount point is now /Volumes/DAM so it’s consistent for all users (CQ-4208159).

• Placing a file into InDesign for the first time initiates an update warning (CQ-4207454).

When the Adobe Creative Cloud app is launched, it displays a dialog box informing the user that the linked assets are out of date, and prompt the user to take action.

If the Adobe Creative Cloud app is already running, it shows a yellow triangle warning icon on the linked asset.

If a different user edits a placed asset, then the warning icon shows up the first time that other users open a document containing the placed asset. This warning only happens if the placed asset has already been locally cached.

If a user modifies a placed asset through the AEM desktop’s mounted directory and then clears their local cache, then the placed asset is reported as out-of-date.

Better stability and resilience against networking issues.

• More stable mapping of AEM Assets folders (CQ-103276, CQ-4204669, CQ-4203957).

• Better handling of cached files (CQ-4204336, CQ-4206263).

• Improved handling of downloading / uploading of large files more than 2 GB in size (CQ-4206438).

• Fixed “Error 36” when moving or renaming a larger number of files in Finder (CQ-4204640).

Optimizations in network communication with AEM server (CQ-4204974, CQ-100903).

Improved reliability of opening, placing, and saving assets from AEM in Creative Cloud apps (CQ-4203968, CQ-4205511, CQ-103543, CQ-4207141, CQ-90980).

Improved supportability: option to clear cache (CQ-4202541), easy access to logs (CQ-4202340, CQ-4204673).

Other fixes:

• Better support for assets and folders having Japanese characters in name / non-English language settings (CQ-4195433, CQ-4205793, CQ-4199446).

• Better log in handling with SSL (CQ-4200217).

• More reliable share mounting (CQ-4200793).

• Various improvements in stability (CQ-4207539, CQ-4200378).

• Better handling of AEM Assets URL in Preferences (CQ-97388).

Simplified upload of hierarchical folders through the new Create > Upload Folder action in Touch UI.

• This action initiates a folder upload operation carried out by the desktop app.
• Desktop app traverses the given folder hierarchy on the desktop in the background and uploads the files to AEM Assets.
• User can monitor progress in the new Upload Queue Status window for ongoing operations.
• The Upload Queue Status also provides better troubleshooting information (for example, no connection to the server).

New Edit action in Touch UI that combines Checkout and Open operations into one.

Optimized grouping of desktop-related actions in Touch UI (AEM 6.3).

Improved compatibility with the latest OS releases.

Customer reported fixes.

macOS X:

• The local network drive protocol for OS X desktop integration changed to SMB1 from WebDAV.
• The AEM repository mounted with the desktop app is visible as an smb network drive in the Finder, instead of a WebDAV drive.

Windows:

• The local network drive protocol for Windows desktop integrations stays; AEM is mounted as a WebDAV share.

For both platforms (Windows and Mac):

• The protocol to access / download assets and to upload changes to AEM has been changed to the native AEM protocol, which is an HTTP-based RESTful protocol. It provides greater control over network operations and is more compatible with the network infrastructure.

General:

• Server URLs are required to point to the server without a path (for example, http://server, https://server, http://server:port, or https://server:port). Context paths and sub-folders other than /content/dam are not supported (CQ-89343, CQ-87272)

File names / localization:

• File and folder names with reserved characters are not properly handled. Make sure to use file and folder names that fit AEM requirements. (CQ-93361, CQ-93308, CQ-89276, CQ-4217183)
• Some applications like Adobe Illustrator might create files with names not supported in AEM. For example, adding Converted after converting a file, which stops it from being uploaded. (CQ-4216985)
• Assets with international names may appear and disappear every few seconds.

Check in and Check out:

• An asset checked out by one user is not possible to open for another user, either by Open action from Touch UI, or directly on the desktop. Some applications might report it as locked, but also corrupted or even hang while trying to open. (CQ-4199234)
• Changing files simultaneously by multiple users may cause some modifications to get lost. The workaround is to use the check-in and check-out functionality to prevent multiple users from changing the same file. (CQ-97035)
• Certain applications do not support the read-only flag properly, which lets a user save a file that another user has checked out. The modified file is not transferred until the other user checks in the file. Both modifications are available in AEM as different versions of the asset. (CQ-89551, CQ-87572, CQ-89615)
• The checked-out and read-only statuses are reported independently in the Finder. This approach results in two lock icons when a user checks out an asset. (CQ-89507)

Finder integration:

• When dragging and dropping large files, the Finder might time out while the files are being transferred in the background. This delay results in an Error - 36. The workaround is to drag-and-drop or open the asset again. (CQ-4219628)
• Manual folder reload does not always work. Workaround: wait thirty seconds for the folder to be automatically updated. (CQ-97389)
• More Asset Info… is limited to single file selections. (CQ-89542, CQ-87656)
• Open in AEM Assets… is limited to single file and folder selections. (CQ-83382)
• Error when renaming assets that have no extension. (CQ-4218971)

Copy / Paste functionality: Paste is available when no asset has been copied to the clipboard.

Windows:

• Files with Alternate Data Streams (ADS) are only fully supported on NTFS. When copying files to the WebDAV share by way of the desktop app, a caution dialog box warns that some file properties cannot be transferred to the new location. This warning is usually fine because the properties are only relevant to a particular application on the user’s desktop and have nothing to do with the actual file contents. (CQ-103770) (Win)
• The user that is using the desktop app on Windows needs to be the one to install it. (CQ-4216389) (Win)
• The app can crash when selecting the Retry option on a failed upload. This crash can occur under certain circumstances after having resumed batch upload when disconnected. (CQ-4251884) (Win)