Create an Interactive Communication Template

NOTE
The Interactive Communication capability is available under the early-adopter program. Send an email from your work address to aem-forms-ea@adobe.com to request access.
IMPORTANT
Documentation Subject to Change: This prompt library is currently being tested against the product and is subject to updates and revisions. Prompts, examples, and best practices may change as the Forms Experience Builder continues to evolve during the early-adopter program.

Interactive Communication Templates in AEM allow users to define reusable layout structures such as headers, footers, logos, and default styling. These templates serve as a base to create consistent, branded, and efficient communications.

Prerequisites

Create an Interactive Communication Template

To create an Interactive Communication Fragment, perform the following steps:

  1. Open your Adobe Experience Manager (AEM) Forms as a Cloud Service instance.

  2. Navigate to Tools

    Find IC Docu

  3. Go to Tools > General > Templates.

    Find IC Docu

  4. Create or Choose a Folder

    Create a new folder or choose an existing one where you want to create the Interactive Communication Template.

    Find IC Docu

  5. Create a New Template, Click Create and select Interactive Communication Generic Template.

    Find IC Docu

    Find IC Docu

  6. Enter the Template, such as:

    • Title
    • Name
    • Description (Optional)

    Find IC Docu

  7. Click the Create Button, Interactive Communication template created successfully.

    Find IC Docu

  8. Enable the Template , this action allows the user to use template for creating Interactive Communications.

Find IC Docu

By following the above steps, you can successfully create an Interactive Communication Template. Once enabled, these templates can be reused to build consistent, personalized communication documents efficiently.

Next Steps

Create an interactive communication
Create an interactive communication Fragment

recommendation-more-help
fbcff2a9-b6fe-4574-b04a-21e75df764ab