Handling GDPR Requests for the Adobe Experience Manager (AEM) Foundation

Last update: April 9, 2024

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IMPORTANT
GDPR is used as an example in the sections below, but the details covered are applicable to all data protection and privacy regulations; such as GDPR, CCPA, and so on.

AEM Foundation GDPR support

At the AEM Foundation level, the Personal Data that is stored is the User Profile. Therefore, the information in this article primarily addresses how to access and delete user profiles, to address the GDPR Access, and Delete requests respectively.

Accessing a User Profile

Manual Steps

  1. Open the User Administration console, by browsing to Settings - Security - Users or by browsing directly to https://<serveraddress>:<serverport>/libs/granite/security/content/useradmin.html

    useradmin2

  2. Then, search for the user in question by typing the name in the search bar at the top of the page:

    usersearch

  3. Finally, open the user profile by clicking it, then check under the Details tab.

    userprofile_small

HTTP API

As mentioned, Adobe provides APIs for accessing user data, to facilitate automation. There are several types of APIs which you can use:

UserProperties API

curl -u user:password http://localhost:4502/libs/granite/security/search/profile.userproperties.json\?authId\=cavery

Sling API

Discovering the user home:

curl -g -u user:password 'http://localhost:4502/libs/granite/security/search/authorizables.json?query={"condition":[{"named":"cavery"}]}'
     {"authorizables":[{"type":"user","authorizableId_xss":"cavery","authorizableId":"cavery","name_xss":"Carlene Avery","name":"Carlene Avery","home":"/home/users/we-retail/DSCP-athB1NYLBXvdTuN"}],"total":1}

Retrieving user data

Using the node path from the home property of the JSON payload returned from the above command:

curl -u user:password  'http://localhost:4502/home/users/we-retail/DSCP-athB1NYLBXvdTuN/profile.-1.json'

curl -u user:password  'http://localhost:4502/home/users/we-retail/DSCP-athB1NYLBXvdTuN/profiles.-1.json'

Disabling a User and Deleting the Associated Profiles

Disable User

  1. Open the User Administration console and search for the user in question, as described above.

  2. Hover over the user and click the select icon. The profile turns gray indicating that it is selected.

  3. Press the Disable button in the upper menu to disable the user:

    userdisable

  4. Finally, confirm the action:

    image2018-2-6_1-40-58

    The user interface indicates that the user is deactivated by graying out and adding a lock to the profile card:

    disableduser