Configure your Adobe Mobile Services Cloud Service configure-your-adobe-mobile-services-cloud-service

Last update: Wed May 03 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

Topics:
Mobile

CREATED FOR:

User

CAUTION

AEM 6.4 has reached the end of extended support and this documentation is no longer updated. For further details, see our technical support periods. Find the supported versions here.

NOTE

Adobe recommends using the SPA Editor for projects that require single page application framework-based client-side rendering (e.g. React). Learn more.

The Mobile Metrics Tile on the command center provides real-time analytics for your mobile application.

The Adobe Mobile Analytics SDK is made available through a PhoneGap plug-in. Metrics are collected and cached on the device until the device is connected, at which time the data is pushed to the Adobe Mobile Services Cloud for reporting and analysis.

Adobe Mobile Analytics SDK provides the following:

Data collection for mobile channels - Collect comprehensive data for your mobile websites and apps on all major operating systems.
Mobile engagement analysis - Understand user engagement within your mobile app, website, or video, including how frequently consumers launch the channel, whether they make purchases from it, and more.
Mobile app dashboards and reports - Get usage reports that include lifecycle metrics for your apps and app store metrics — see trends for users, launches, average session length, retention length, and crashes.
Mobile campaign analysis - Quantify the effectiveness of mobile-specific campaigns such as SMS, mobile search ads, mobile display ads, and QR codes.
Geolocation analysis - Find where your app users launch and interact with your mobile experiences by GPS location or points of interest.
Pathing analysis - See how users navigate through your app to determine which screens and UI elements are engaging users and which cause users to drop off.

CAUTION

The Analyze Metrics Tile displays in the dashboard, only if you have configured cloud services.

chlimage_1-22

AEM Command Center Metrics Tile

Configuring the Cloud Service configuring-the-cloud-service

In order to take advantage of Adobe Mobile Services Analytics you need to configure the AEM Mobile Analytics Cloud Service with your Adobe Analytics account information.

Click on the top right hand side icon to add or edit the Cloud Services from the Manage Cloud Services tile from the app dashboard.
The Add or Edit Cloud Services screen displays. Select Adobe Mobile Services and click Next.
Choose an existing configuration from the Mobile Services or choose Create Configuration to create a new one.

For new configuration, enter the Mobile Services Properties and click Verify.

If the credentials are verified, the Verify button changes to Verified. You can choose a mobile service app from Select a Mobile App Service.

Click Submit for setting up your configuration.