Glossary glossary

This glossary lists (alpabetically) details of all Deliverable documents from the Project Checklist.

Acceptance from Business Stakeholders acceptance-from-business-stakeholders

Acceptance from business stakeholders confirms that they, as key stakeholders, are aligned with the solution and have given their approval as to how the business requirements meet the business case.

Acceptance Tests acceptance-tests

Acceptance testing is performed when an application is ready for production. The tests are performed by a group representing the various types of end-user, using real-life scenarios.

Acceptance tests are used to confirm that the:

The earlier you plan and design your acceptance tests, the easier the final deployment will be. They should be defined together with the customer and your Quality Assurance team.

Although you might not be able to define all details at the very start of the project, initial definitions should be discussed and agreed on. The acceptance tests will probably be based on the fundamental requirements (functional and performance).

Access to Test System Coordinated access-to-test-system-coordinated

Ensure that the required levels of system access have been granted to all roles.

Adobe Security Checklist adobe-security-checklist

The Adobe Security Checklist is the official checklist provided to ensure that AEM is secure at installation. It contains the security measures and verification steps you need to perform to ensure the integrity of your instance.

Adobe Support Portal Project Set Up adobe-support-portal-project-set-up

The Adobe Support Portal enables implementation partners and customers to set up the AEM implementation as a project in the Support Portal.

Details can be registered; for example, about the technologies and versions implemented. These provide transparency between the customer and Adobe.

AEM Administrator Training aem-administrator-training

Training for administrative staff of the solution. See the Adobe Training Services for more information.

AEM Author Training aem-author-training

Training for staff who will be producing (authoring) content for the solution. See the Adobe Training Services for more information.

AEM Certification Exam aem-certification-exam

Ensure that the appropriate persona are registered to take the relevant certification exams.

AEM Certified aem-certified

Ensure that the appropriate persona have passed the relevant certification exams.

AEM Technical Training aem-technical-training

Provide technical training for the appropriate persona; for example, developers, architects, engineers and business practitioners.

Agreement on KPIs Defined as Goals for the Project agreement-on-kpis-defined-as-goals-for-the-project

Key Performance Indicators (KPIs) help an organization to define and measure progress toward organizational goals and objectives. Once an organization has analysed its mission and defined its goals, it needs to measure progress towards those goals. KPIs provide a mechanism for measurement.

Align Business and Performance KPIs align-business-and-performance-kpis

Alignment of your business and performance Key Performance Indicators (KPIs) helps pull together all the involved people and processes from within the organization. This in turn helps reduce the amount of time and effort required to achieve business goals and fulfill the proposed purpose.

Alignment of Content Architecture with KPIs alignment-of-content-architecture-with-kpis

Ensure that the proposed content architecture is aligned with the relevant Key Performance Indicators (KPIs).

Alignment of the Customer Roadmap with Project Timeline alignment-of-the-customer-roadmap-with-project-timeline

The Customer Roadmap is comprised of high level milestones and business goals. The Project Timeline must adhere to and align with this strategy, so any potential risks and/or possible deviations must be highlighted and tracked.

Application Architecture Definition application-architecture-definition

The application architecture should clearly define the behavior of the proposed applications.

It is focused on:

Application Specific Maintenance Tasks Defined application-specific-maintenance-tasks-defined

Apart from standard Adobe Experience Manager (AEM) maintenance tasks, you need to define any other operational tasks that need to be executed for the ongoing maintenance of the solution.

Appropriately Trained Staff appropriately-trained-staff

Ensure that your team is made up of staff with the appropriate training. For project teams the recommendation is to have all of the following:

Architecture Diagram architecture-diagram

The architecture diagram is a graphical representation of the architecture. It includes representation of:

Architecture Draft architecture-draft

This provides a high level view of the system and solution architecture. At this stage it is a draft that will be reviewed and refined at later stages.

Architecture Review Board Sign Off architecture-review-board-sign-off

The Architecture Review Board is a cross-organizational body that:

The review board should be representative of all key stakeholders involved with the architecture. Typically they will comprise of a group of executives responsible for the review and maintenance of the overall architecture.

Automated Test Suite Adapted for Real Content and Results Compared to KPIs automated-test-suite-adapted-for-real-content-and-results-compared-to-kpis

Automation scripts and basic automated use cases:

Automated Testing Strategy automated-testing-strategy

This strategy defines a framework for reusable automated scripts, together with the approach planned by the Quality Assurance (QA) team. It outlines the overall plan for automation testing to help ensure:

Automated Testing Strategy Validated Against Realistic and Expected Load automated-testing-strategy-validated-against-realistic-and-expected-load

The Automated Testing Strategy must be validated and adjusted according to the content and expected load that will be on the solution.

Automation Strategy automation-strategy

The automation of deployments ensures faster and consisent deployments. The Automation Strategy outlines the configuration of any such automation mechanisms; including:

Aware of Communication Plan aware-of-communication-plan

The entire project team and all stakeholders must confirm that they are aware of the:

Aware of Success Definitions and Criteria aware-of-success-definitions-and-criteria

The entire project team and all stakeholders must confirm that they are aware of the:

Backup and Restore Concept backup-and-restore-concept

The Backup and Restore Concept outlines the technical functionality that will be implemented in the solution. It is required by the Company back up and restore policy.

Backup and Restore Tested backup-and-restore-tested

A full end-to-end test based on the Backup and Restore Concept.

Business Case(s) business-case-s

A business case document presents the arguments related to taking the action, taking alternative action (if available), or not taking any action. The arguments should be balanced, based on concrete facts (wherever possible/relevant) and highlight both the benefits and risks for all cases.

A business case document should be a clear definition of all options, concluding with a compelling argument for implementation of the proposed solution.

Business Analyst Understands Scope of Project and Expectations business-analyst-understands-scope-of-project-and-expectations

The Business Analyst should confirm that they fully understand:

Business KPIs business-kpis

Organizations use Key Performance Indicators (KPIs) to evaluate their success at reaching targets.

Business KPIs define measurable values that demonstrate how effectively a company is achieving key business objectives. It is important to choose KPIs appropriate to your business/scenario with clear definitions of what they are, how they will be measured, how they will be used and by whom.

Business Requirements Documentation business-requirements-documentation

A business requirements document (BRD) details the business solution for a project, providing a clear specification of the customer’s business needs and expectations. The BRD also distinguishes between the business solution and the technical solution.

When examining the business solution the BRD should answer the question: “What does the business want to do?”

Business Sign Off on any Required Adjustments to the Solution or Architecture Identified and Aligned Against ROI and KPI Expectations business-sign-off-on-any-required-adjustments-to-the-solution-or-architecture-identified-and-aligned-against-roi-and-kpi-expectations

The processes of risk assessment and penetration testing may produce issues and outcomes that need to be addressed in the architecture or development of the solution.

Any adjustments resulting from these processes need to be reviewed and approved by the business and gauged against the overall goals.

Caching Strategy caching-strategy

The Caching Strategy outlines what will be cached for the end user. It must be compliant with the Performance KPIs.

For examples, elements such as images, javascript and other server files can be cached to improve the performance of a solution.

Coding Guidelines coding-guidelines

The Coding Guidelines define basic principles that the developers should adhere to when developing the solution. These can include, amongst others:

Communicate Operations Manual communicate-operations-manual

Ensure that all appropriate persona/roles have received the Operations Manual.

Communicate Performance Test Report communicate-performance-test-report

Ensure that all appropriate persona/roles have received the Performance Test Report.

Communicate Release Notes communicate-release-notes

Ensure that all appropriate persona/roles have received the Release Notes.

Communicate Scope and Expectations to Team communicate-scope-and-expectations-to-team

Ensure that the project team is fully aware of, and aligned with, the project scope and expectations for delivery.

Communicate Training Materials and User Guides communicate-training-materials-and-user-guides

Ensure that all appropriate persona/roles receive the training materials and user guides.

Compliance with Customer Security Requirements compliance-with-customer-security-requirements

Ensure that all the customer’s security requirements are in place.

Compliance with Security Concept compliance-with-security-concept

Ensure that the Security Concept is in place.

Components and Templates Relationship Concept components-and-templates-relationship-concept

The outline of the templates and components that will be used in the new application. Includes details such as inheritance rules, permissions and relationships, amongst others.

Components and Templates Relationship Specification components-and-templates-relationship-specification

Details of the components and templates relationship concept.

Components Specification components-specification

Specification details for each of the components to be implemented.

Concept for Mock-ups of External Interfaces concept-for-mock-ups-of-external-interfaces

The concept of how to develop against and test any external interfaces that may not be open/available to the development or test environments.

Plan/implement mock-ups of these interfaces to ensure testing is as close to production-like behavior as possible.

Content Architecture Document content-architecture-document

Documentation of the proposed architecture of the content. The details should include, (amongst others):

Content Validated for Migration content-validated-for-migration

The legacy system content is reviewed and the selected content is validated for migration to the new solution.

Contract Draft contract-draft

An initial draft of the legal contract.

Current Content Structure and Format current-content-structure-and-format

Documentation of the current content architecture and format. This will be used to generate the future content architecture. It will also be used for the Migration Concept.

Customer Backup and Restore Policy customer-backup-and-restore-policy

Policies from the customer concerning:

Customer Coding Guidelines customer-coding-guidelines

Any guidelines/requirements from the customer on how development should be done.

Customer Deployment/Release Policies customer-deployment-release-policies

Policies from the customer that define how and when deployments/releases can be made.

These often include timelines, scheduling and sign-off requirements.

Customer Monitoring Policies or Requirements customer-monitoring-policies-or-requirements

Customer policies and requirements on what should be monitored. These are in addition to any recommendations specified in the Monitoring Concept.

Customer Production Release Schedule customer-production-release-schedule

The schedule that is defined by the customer for releases to the production environments.

Customer Reporting Policies and Requirements customer-reporting-policies-and-requirements

Any policies and/or requirements that the customer has in regard to reporting. These can include:

Customer Roadmap customer-roadmap

Formulate a roadmap of the major milestones to be implemented, both technological and business. This roadmap is then communicated to the customer.

Customer Security Policies customer-security-policies

The customer (business and IT) will have policies that define the required security levels for the solution. These can include:

Customer Specification Guidelines customer-specification-guidelines

Any guidelines the customer has relating to the format, delivery and sign-off of specifications.

Customer Test Reports customer-test-reports

Reports from the customer to the Quality Lead during the User Acceptance Test (UAT) period.

Customizations and Hotfixes that Affect Upgrades Documented customizations-and-hotfixes-that-affect-upgrades-documented

Any customizations and/or applied hotfixes applied must be documented as they can affect future upgrades:

Daily User Acceptance Test Report daily-user-acceptance-test-report

Reports or meetings resulting from the User Acceptance Testing (UAT). They should detail:

Default Security Enabled default-security-enabled

Ensure that the default security settings for AEM have been enabled/implemented.

Deployment/Release Policies and Processes deployment-release-policies-and-processes

Formalized policies covering both the deployment and release(s) of your project. These can include:

Deployment Cadence Established deployment-cadence-established

Define the required frequency of deployments across environments.

Development Methodology development-methodology

A software development methodology involves breaking the entire process of software development work into distinct phases (or stages), each with distinct activities. The aim is to improve planning and management.

When defining the methodology you should pre-define specific deliverables and artifacts that are created and completed by the project team to develop or maintain your application.

Development Role Definition development-role-definition

Define which developer and/or role is executing IT (performance or other) and/or unit tests within the solution.

Development Environment Ready development-environment-ready

Ensure that the development environment is configured with the integrated tooling required for the automation of deployments.

Development Team Understands Scope of Project and Expectations development-team-understands-scope-of-project-and-expectations

The Development Team should confirm that they fully understand:

Dialogs Specification dialogs-specification

Details about the dialogs required for the solution.

Document Development Environment Setup document-development-environment-setup

Documentation of the development environment.

Document Production Environment Setup document-production-environment-setup

Documentation of the production environment.

Document Test Environment Setup document-test-environment-setup

Documentation of the test environment.

Durability Test durability-test

The Durability Test shows the performance of the solution under a specific load. The tests gauge how long the solution survives when submitted to the threshold load and at what performance levels.

Durability Test Executed durability-test-executed

Execution of the durability test(s).

Error Handling Concept error-handling-concept

Error handling refers to the anticipation, detection, and resolution of programming, application, and communication errors.

Error Handling Documentation error-handling-documentation

Detailed documentation of the proposed error handling, based on the Error Handling Concept.

Escalation Processes escalation-processes

Definition of all escalation processes. There will be separate processes for each project level:

Establish Regular Quality Review Sessions establish-regular-quality-review-sessions

Establish regular quality review meetings with the appropriate team members.

Existing Permissions Structure existing-permissions-structure

Documentation of the existing set of permissions and groups defined for either the legacy solution or within the organization.

Existing Systems Map existing-systems-map

A diagram (or set of diagrams) of the existing systems and dependencies.

Expected Success Definitions and Criteria expected-success-definitions-and-criteria

The Project Sponsor collects the business expectations related to the success of the project. It is important to have the full set of expectations available at the start of a project as these should influence all decisions made throughout the implementation.

Expections can include:

Experience Designs Requirements experience-designs-requirements

Requirements for the entire experience of the solution. This covers factors such as personalization, cross device persistence and user experience, amongst others.

Experience Specifications experience-specifications

Details of the Experience Design Requirements.

External System and User Dependencies/System Context external-system-and-user-dependencies-system-context

A diagram (or set of diagrams) outlining the full ecosystem of the solution. This should include elements such as the external integrations, interfaces, dependencies and networks.

Fallback System and Procedure fallback-system-and-procedure

The definition of the fallback system:

Fallback System and Procedure Tested fallback-system-and-procedure-tested

End-to-end test of the fallback system.

Fallback System Sign Off from Business Stakeholders fallback-system-sign-off-from-business-stakeholders

Sign off, from the business stakeholders, that the fallback system and related procedures will ensure the critical business functionalities.

Feasibility Confirmation on KPIs feasibility-confirmation-on-kpis

Results of a feasibility study for both AEM and the high level solution design. These should be measured against the KPIs to ensure that these can be met.

Finalized Contract finalized-contract

A finalized and signed contract is needed before proceeding with the project. This is based on the Contract Draft.

Functionality of the Solution Accepted by Stakeholders functionality-of-the-solution-accepted-by-stakeholders

Confirmation that the stakeholders fully accept the:

Go Live Schedule go-live-schedule

Timeline and schedule for the activites required for:

Happy Paths Defined happy-paths-defined

A happy path is a default scenario featuring no exceptional or error conditions. It is comprised of the sequence of activities executed when everything goes as expected.

Hardware Estimates hardware-estimates

Initial estimates of:

Hardware will be Available to Fulfill Requirements hardware-will-be-available-to-fulfill-requirements

Confirmation that all environments will have the minimum required hardware in place.

High Level Requirements high-level-requirements

Definition of the high level requirements provides a generalized breakdown of requirements for the system, covering aspects such as:

Basic details about these functions are usually known, so this document should not be an estimate.

High Level Solution Design high-level-solution-design

The high-level solution design explains the architecture that will be used for developing the solution. The architecture diagram provides an overview of the entire system, identifying the main components that will be developed for the product and their interfaces.

High Level System Map high-level-system-map

This system map should provide a very high level diagram of the system. It differs from the Solution Context in that is it a generalized map of all systems involved, there are no interfaces on this diagram.

Historical Content Structure historical-content-structure

Definition of the content structure of the legacy system. This is used for reference and also when preparing the migration strategy.

Historical Performance and Historical Performance KPIs historical-performance-and-historical-performance-kpis

You need to collect and document performance statistics and performance KPIs from the legacy system. These are then used as a reference point and for benchmarking the new solution.

Identify Critical Key Solutions/Functionalities identify-critical-key-solutions-functionalities

A list of the business critical functionalities.

Implementation - Changes Based on Penetration Test Results implementation-changes-based-on-penetration-test-results

Implementation of all required changes (that have been signed off) to the solution based on the results of the penetration tests.

Implementation - Automated Testing Strategy implementation-automated-testing-strategy

Setup of the tooling and processes required to support automated testing.

Implementation - Automation Strategy implementation-automation-strategy

Setup of the tooling set and processes required to support automation.

Implementation - Content Architecture implementation-content-architecture

Implementation of the content architecture, tagging concepts and reuse of content.

Implementation - Experience Design implementation-experience-design

Implementation of the requirements to support the Experience Design.

Implementation - Fallback System and Procedures implementation-fallback-system-and-procedures

Implementation of the fallback system and related procedures.

Implementation - Integration implementation-integration

Implementation of integrations with all required external systems.

Implementation - Migration Strategy implementation-migration-strategy

Migration together with the validation of content and other artefacts for the new solution.

Implementation - Roles and Rights implementation-roles-and-rights

Implementation of roles and rights, users and groups.

Implementation - Security Concept implementation-security-concept

Implementation of all security measures, including the AEM defaults.

Implementation - Security Software implementation-security-software

Implementation of software application security.

Implementation - System Architecture Security Concept implementation-system-architecture-security-concept

Implementation of the system security.

Implementation - URL Handling implementation-url-handling

Implementation of the URL handling concept.

Implementation - Workflows implementation-workflows

Implementation of the designed workflows.

Implementation Concept implementation-concept

The implementation concept provides the guiding principles for the entire implementation. It should take into consideration:

This concept can also outine the frameworks, libraries and other artifacts used in the solution.

Inform Adobe Support About the Go Live Schedule inform-adobe-support-about-the-go-live-schedule

Contact Adobe Support to ensure that any support that is needed, can be enabled during the go live.

Initial Experience Designs initial-experience-designs

Preliminary concepts for the designs of the experiences.

Integration Testing integration-testing

Testing, and the resulting confirmation, of all integrations, both internal and external.

This should be automated and run frequently to ensure system stability.

Issue Tracking Process issue-tracking-process

Clear processes record all issues encountered and track ongoing activities with the aim of ensuring that all issues are addressed.

Issue Tracking System and Processes issue-tracking-system-and-processes

A tracking system, together with the required processes, to record all issues encountered and track ongoing activities with the aim of ensuring that all issues are addressed.

All project stakeholders should have access in order to facilitate transparency of the project status.

Examples includes Atlassian JIRA and HP Quality Center.

Issue Tracking System Process is Set Up and Integrated issue-tracking-system-process-is-set-up-and-integrated

The selected tooling is fully integrated and access granted to all required roles.

Legacy System legacy-system

For your project the legacy system is the existing technology, computer system, or application program that will be replaced by the new solution.

Details of the legacy system should be collected so that you know what can be retired, when and the impact on any other systems.

List of Development Tools to be Used list-of-development-tools-to-be-used

An outline of tools that will be used in the implementation; the tools should include:

List of Users that Require Access to Adobe Support Portal list-of-users-that-require-access-to-adobe-support-portal

A list of all users and roles that will need access to the Adobe Support Portal.

The list is normally comprised of the Solution Architect and/or customer IT staff.

Log File Analysis log-file-analysis

An analysis, together with the resulting recommendations, defining what needs to be logged in order to monitor the solution:

Maintenance Tasks (AEM Specific) Tested and Enabled maintenance-tasks-aem-specific-tested-and-enabled

Test and enable AEM maintenance tasks such as:

Migration Plan migration-plan

Document the migration; including

Migration Strategy migration-strategy

A full description of the existing content, content architecture and formats mapped to the new solution. It should cover:

It should also recommend how to keep the content up-to-date (or as up-to-date as possible) during the period between migration and the actual go live of the new system. This could mean a content freeze, double publishing, or the maintenance of an alpha system.

Monitoring - CPU monitoring-cpu

Monitoring the solution’s use of the system CPU:

Monitoring - Disk I/O monitoring-disk-i-o

Monitoring the solution’s disk input and output rates:

Monitoring - Disk Space monitoring-disk-space

Monitoring the solution’s use of disk space:

You should monitor use by:

Monitoring - External System(s) monitoring-external-system-s

Monitor any connections between the solution and external systems:

Monitoring - Network Bandwidth monitoring-network-bandwidth

Monitor the solution’s usage of the network bandwidth:

Monitoring - Requests monitoring-requests

Monitor the requests made to the solution.

Monitoring - Security Points monitoring-security-points

Monitor at the defined security points.

Monitoring - System monitoring-system

Monitor the overall system; for example:

Monitoring - Threshold and Intervention monitoring-threshold-and-intervention

Monitoring of the solution’s defined threshold together with the implementation of intervention steps to reduce load.

Monitoring Concept monitoring-concept

The monitoring concepts to be applied to your solution; incorporating:

Monitoring Potential Weak Points monitoring-potential-weak-points

Specific points that could be susceptible to failure, should be identified and defined. Any monitoring tasks related to these should also be defined.

Examples include (amongst others):

Monitoring Policy Communicated to System Engineer monitoring-policy-communicated-to-system-engineer

Ensure that the system engineers and operations staff know and understand any monitoring policies.

Monitoring Reports - Structure in Place monitoring-reports-structure-in-place

Define:

Operational Tasks Documentation operational-tasks-documentation

All operational tasks documented, with their frequency defined.

Operations Manual operations-manual

Manual providing all the information required for the successful operations and maintenance of the solution:

Should also detail the implementation concepts for:

Package Prepared package-prepared

Software package built and delivered ready for deployment.

Penetration Tests penetration-tests

A penetration test (informally known as a pen test) is an attack on a computer system that looks for security weaknesses, potentially gaining access to the computer’s features and data.

Penetration Tests - Passed penetration-tests-passed

All required criteria are passed.

Penetration Tests - Results penetration-tests-results

Reports created for the business explaining the penetration test results.

Performance and Scalability Concept performance-and-scalability-concept

Conceptual document about how to ensure that your implementation meets the perfornance KPIs, and how to scale the solution so that it continues to meet those KPIs.

Performance Benchmark performance-benchmark

The Performance Benchmark is used to define performance testing, durability testing and monitoring. It does this by assessing the performance characteristics of the solution and system hardware.

Performance KPIs performance-kpis

These define the Key Performance Indicators (KPIs) required to measure performance of the system. Some examples include page load time, server response time and database query performance.

Performance Tests - Report performance-tests-report

Reports created for the business, detailing the results of the performance tests.

Performance Tests - Results Match Performance KPIs performance-tests-results-match-performance-kpis

The results must match the defined KPIs and expectations for performance.

Persona Based Testing Concept persona-based-testing-concept

Persona based testing is a method based on the different personas outlined in the Experience Designs. It also tests the accounts and their related permissions levels.

This is often used in User Acceptance Testing (UAT).

POC Tested and Verified against Requirement Documentation poc-tested-and-verified-against-requirement-documentation

The Proof of Concept (POC) is gauged against the requirements to ensure that both are aligned.

Post-Deployment Checklist post-deployment-checklist

A checklist to define the series of checks and tasks to perform after each deployment.

Pre-Deployment Checklist pre-deployment-checklist

A checklist to define the series of checks and tasks to perform before each deployment.

Production Environment Baseline Performance Tests production-environment-baseline-performance-tests

It is usual to run a baseline test on a standard installation of AEM. This is then used as a benchmark to test the implementation and hardware against.

Production Environment Ready production-environment-ready

Confirm that the production environment is ready, with automated deployments in place.

Production Sign Off from Business Stakeholders production-sign-off-from-business-stakeholders

Before Go Live onto the production environment, Production Sign off (PSO) must be granted. This is the result of a review of the release that will go into production, together with any known issues. Sign off is given as part of the Go Live schedule.

Production Sign Off Process and Policy production-sign-off-process-and-policy

The policy and process required to obtain the Production Sign off before moving the package to the production environment.

Project Communication Plan project-communication-plan

Define the communication plan for both businesss stakeholders and the project team.

Project Efforts - Final Estimates project-efforts-final-estimates

The initial estimates were high level and made according to the high level requirements for the implementation.

These are now reviewed, refined and expanded to provide the final estimates. Estimates should be delivered by each appropriate project lead, including project management, consulting, architecture, testing and development.

These estimates are used for resourcing and budgeting.

Project Efforts - Initial Estimates project-efforts-initial-estimates

Initial estimates are high level and made according to the high level requirements for the implementation. This will be reviewed and refined at later stages.

Project Organization project-organization

The required documentation to outline the organization and reporting structure of the project and team.

Often takes the form, or includes, a chart to present a visual overview of timelines and responsibilities. There are many tools available to help with this.

Project Scope Document project-scope-document

The project scope document requires you to identify and document a list of:

It covers what must be achieved, together with the work that must be done, to deliver the project

Project Status Reports Within a Defined Cadence project-status-reports-within-a-defined-cadence

Project status reports delivered according to the agreed schedule and with the required format.

Proof of Concept (POC) proof-of-concept-poc

The Proof of Concept (POC) implements a limited range of functions for the solution.

It should aim to demonstrate the feasibility of the solution, verify that it can fulfil the required purpose and prove that there is the potential of it being used.

Purge Rules purge-rules

AEM maintains multiple versions of assets and content. Purge rules are designed and configured to periodically remove the older versions in order to maintain repository health and size.

Quality Report Format and Cadence quality-report-format-and-cadence

Define the required content and format of the quality report, together with how frequently it must be delivered.

Release Coordinated release-coordinated

The project manager coordinates all roles required for the release to production.

Release Notes release-notes

Release notes are part of the documentation for the release. The release notes should cover:

It is used with the Runbook to execute pre- and post installation steps and checks.

Release Running on Production Environment release-running-on-production-environment

Final release running and active in production.

Relevant Contract Terms relevant-contract-terms

You should highlight specific contract terms that are relevant to the implementation of the project; such as contractual milestones, invoice periods or staff requirements.

Reporting Cadence reporting-cadence

Together with the customer, define the frequency of reports delivered to them.

Repository Optimization repository-optimization

Data is never overwritten in a tar file, the disk usage increases even when only updating existing data.

To counteract the ever increasing size of the repository, an optimization strategy is put in place to remove obsolete data.

Request for Setting Up Project Section in Adobe Support Portal request-for-setting-up-project-section-in-adobe-support-portal

The official request to set up your project in the Adobe Support Portal.

Requirements Documentation requirements-documentation

This set of documentation covers the functional and non-functional requirements, together with the efforts estimated.

Resources Available to Support Go Live resources-available-to-support-go-live

Ensure that all the roles required for go live are staffed and available.

Risk Assessment risk-assessment

The Risk Assesment is executed by the customer’s IT and/or Security department(s).

It assesses the technical and business risks of the project. The assessment is required for the solution to ensure compliance to security policies.

Risk Mitigation Plan risk-mitigation-plan

The Risk Mitigation Plan includes the Risk Assessment. Together they cover:

ROI Expectations roi-expectations

Define the Return on Investment (ROI) expectations that are attached to the solution.

They aim to indicate the efficiency of the solution in economic terms by defining the benefits/profits expected in relation to the estimated investment.

Roles and Rights Concept roles-and-rights-concept

Detailed specification of the concepts relating to roles and access rights required for the new application, including a high level outline of:

Roles and Rights Concept Meets Security Guidelines roles-and-rights-concept-meets-security-guidelines

Review of the Roles and Rights concept to ensure that it meets the security policies.

Roles and Rights Specification roles-and-rights-specification

A detailed specification based on the Roles and Rights Concept.

Security Architecture Recommendations security-architecture-recommendations

Recommendations related to security for the software and hardware architecture.

Security Based Coding Guidelines security-based-coding-guidelines

These guidelines define how the development coding should be done, based on security requirements such as:

Security Checklist security-checklist

Project specific checklist of items, based on the Security Concept together with any additional policies required to ensure compliance of the solution.

Often this is also included as part of the post-deployment steps in the runbook.

Security Concept security-concept

Define and document details of the security configuration required for the application, architecture and infrastructure.

Security Concept Draft security-concept-draft

A high level outline covering the security setup of the:

Security Issues Listed and Assessed security-issues-listed-and-assessed

All security issues of the solution listed and assessed; including effort estimates.

Security Sign Off from Business Stakeholders security-sign-off-from-business-stakeholders

Sign off from the stakeholders to ensure that the security implementation is compliant with policies and expectations.

Set up Support Processes set-up-support-processes

Set the required support processes in place.

SLAs for Third Party Systems slas-for-third-party-systems

Ensure that Service Level Agreements (SLAs) are available and communicated to both the development and operations teams for use during implementation and support.

Smoke Test Concept smoke-test-concept

Smoke tests consist of a set of defined steps that test the key functionalities of the solution to ensure basic operations and functionality of the solution.

They are executed, on any environment, after installation or deployment.

Smoke Tests Executed for System Validation smoke-tests-executed-for-system-validation

Smoke Tests should be run on all systems to ensure correct operation of the solution’s basic functionality on installation or deployment to any environment.

Software Architecture Strategy software-architecture-strategy

The high level strategy for the software architecture; including services, servlets, frameworks and other implementation decisions.

Solution Review Board Established and Meeting Cadence Set solution-review-board-established-and-meeting-cadence-set

The Solution Review Board is usually comprised of customer stakeholders.

The board holds regular meetings to review the currently scoped requirements and relevant specifications on an ongoing basis. The aim is to ensure alignment with the success definition and criteria and also provide input into the development of the requirements.

Solution Runbook solution-runbook

Installation instructions for the solution, together with basic operational tasks to be executed on installation.

Solution Sign Off and Acceptance Process solution-sign-off-and-acceptance-process

The sign off and acceptance process outlines the criteria that must be fulfilled before the solution can be released into a productive environment.

It can also serve as a contractual milestone.

Special Functionality Concept special-functionality-concept

The initial concept for any special functionality that is considered outside the normal scope of development on the AEM platform.

Special Functionality Specification special-functionality-specification

Details of any special functionality that is considered outside the normal scope of development on the AEM platform.

Specification Guidelines specification-guidelines

Any guidelines from the customer on how the specification should be done.

Specification Review and Approval Process Defined and Communicated specification-review-and-approval-process-defined-and-communicated

A clear process for the customer sign off of specifications should be put in place. This process ensures clarity and firmness of scope for the requirements.

Staff Selected for AEM Administrator Training staff-selected-for-aem-administrator-training

Internal staff that will need training to administer the solution.

Staff Selected for Author and End User Training staff-selected-for-author-and-end-user-training

Internal staff that will need training to author on the solution.

Stakeholders stakeholders

Stakeholders are the key persons and/or roles that have a significant interest in the project. Some will be contributing towards the project budget.

The stakeholders can be internal and/or external.

Stakeholders are Aware of Success Definitions and Criteria stakeholders-are-aware-of-success-definitions-and-criteria

Confirmation that all stakeholders outside the actual implementation team are aware of the:

Stakeholders Understand Project and Expectations stakeholders-understand-project-and-expectations

Confirmation that all stakeholders outside the actual implementation team are in alignment with the overall project and expectations, both internal to the project team and to the customer.

Status Report Format Definition status-report-format-definition

Status reports are a key tool of communication. The format should be aligned with any reporting requirements from the customer.

Success Criteria and Definition success-criteria-and-definition

The customer, project sponsor and project manager or consultant should specify:

These are used to ensure that the criteria for success are met:

Support in Validation of Reported Issues support-in-validation-of-reported-issues

Part of the Quality Lead’s responsibilities are to ensure that there are resources available to support any user when testing. For example, to help the user when testing, when reporting issues and to help validate the issues against the test environment.

Support Processes and Access to Adobe Support Portal support-processes-and-access-to-adobe-support-portal

Access to the Adobe Support Portal is crucial for submitting tickets about any product based issues that may arise during implementation.

Access should be allocated to key members of the team.

System Architecture Definition system-architecture-definition

An initial proposal and definition of the architecture for all environments of the solution.

System Architecture Documentation system-architecture-documentation

A document detailing the system architecture; including interfaces, network location and integrations for all environments, amongst other information.

System Architecture Security Concept system-architecture-security-concept

A high level outline of how to make the system architecture compliant with any security policies. This can cover:

System Risk Factors Identified and Verified system-risk-factors-identified-and-verified

Any risk factors found in the risk assesment (or other reviews) are identified and assessed:

Team is Aware of Success Definitions and Criteria team-is-aware-of-success-definitions-and-criteria

Confirmation that the entire team is aware of the success definitions and criteria.

Team is Aware of the Communication Plan team-is-aware-of-the-communication-plan

Confirmation that all members of the team are aware of who should be communicating with the customer, together with details of how and when.

Team Understands Project and Expectations team-understands-project-and-expectations

Alignment with the overall project and expectations, both internal to the project team and to the customer.

Technical Requirements technical-requirements

These requirements are specific to the technical implementation of services that support the solution.

Technical Risk Factors Verified technical-risk-factors-verified

Identify and verify potential technical risks. Technical risks can include:

Technical Specification technical-specification

The Technical Specification covers (amongst other information):

Template Specification template-specification

The specifications for the required templates. These should cover details including parsys, blueprint and inheritance mapping, amongst others.

The specifications are based on the Business Requirements and Experience Requirements.

Test Cases test-cases

Test Cases specific the detailed steps required to execute functional testing of the solution.

Test Content test-content

The test content should be as close to production content as possible. It must be of a wide enough selection to allow for testing all scenarios.

Test Environment Ready test-environment-ready

Ensure that the test environment is ready, with automated deployments in place to ensure that all release candidate code is up-to-date for testing.

Test Reports test-reports

Reports detailing the results of testing; including:

It should be noted that:

Test Suite test-suite

Selection of the automation suite and tooling. These will be used to automate tests, including those for use cases.

Test Tooling Suite Selected test-tooling-suite-selected

Automation suite and tooling selected for use case automation and other test execution tasks.

Testing Concept testing-concept

The Testing Concept is the very high-level outline of testing for the project; including, QA, UAT, performance, security, and integration testing.

Testing Plans testing-plans

These plans outline in greater detail the execution of tests for each phase of development and are based on the Testing Strategy.

Testing Scope testing-scope

These requirements are specific to the technical implementation of services that support the solution.

Testing Strategy testing-strategy

The testing strategy outlines the high level strategy for quality assurance and user acceptance testing. This includes timelines, reporting cadence, and execution.

Third Party Integration Concept third-party-integration-concept

Architectural and system level concept for the integration with third party systems.

Third Party Integration Specification third-party-integration-specification

Details of the requirements (both functional and non-functional) for the supported functionality and integration of the third party systems.

Third Party Security Concept third-party-security-concept

Concept for ensuring the security of any third party integrations. Must be compliant with the appropriate security policies.

Third Party System for Integration third-party-system-for-integration

Ensure that all third party systems are available, with appropriate documentation, for integration implementation.

Third Party Systems Access Enabled third-party-systems-access-enabled

Required access rights granted to the respective roles used in conjunction with third party systems.

Third Party Testing Concept third-party-testing-concept

Defines:

Threshold Definition threshold-definition

Defines the key values for monitoring points in the system.

For example:

Timeline and Milestones timeline-and-milestones

This should define the project timelines and contractual milestones to be used for:

Total Project Efforts total-project-efforts

All effort estimates, from each of the leads on the project, should be consolidated; including, overhead, development, system engineering, architectural and testing efforts.

If there is a support level included in the agreement, support and operations efforts should also be included.

Training Materials training-materials

Materials to be used in training sessions. The materials should be created specifically for the solution and designed to be used in conjunction with the User Guides.

Understands Scope of Project and Expectations understands-scope-of-project-and-expectations

The appropriate persona should confirm that they fully understand:

URL Handling Concept url-handling-concept

Your URL handling concept should cover AEM specific URL functionalities including:

The concept should also cover:

Use Cases use-cases

A use case is the list of actions or event steps needed to achieve a goal. Typically they define the interactions between a role and the solution. The role can be a user or an external system.

Use Cases Converted into Test Scenarios use-cases-converted-into-test-scenarios

Test scenarios are based on the technical and business use cases. They are used to test that the solution behavior is as expected.

User Guides user-guides

User Guides provide information and assistance for the users of the solution:

Validated Budget Plan validated-budget-plan

The budget plan must be reviewed and validated by all stakeholders. They need to check details such as invoicing, amounts and methods/timing of budget reporting.

White Box Test Results white-box-test-results

White box testing is a method that tests the internal structures or workings of an application, as opposed to its functionality. White box testing can be applied at the unit, integration and system levels of the software testing process.

Workflow Specifications workflow-specifications

Based on the Workflows Concept, these specifications should define, in detail, the steps that will create the full workflow.

The specification of each workflow should include (at a minimum):

Workflows Concept workflows-concept

Workflows allow you to automate AEM activities. The Workflows Concept outlines: