Setting timeout values for use with Acrobat Reader DC extensions setting-timeout-values-for-use-with-acrobat-reader-dc-extensions

AEM 6.4 has reached the end of extended support and this documentation is no longer updated. For further details, see our technical support periods. Find the supported versions here.

When working on many PDF files in Acrobat Reader DC extensions, ensure that the following time-out values are set appropriately to prevent jobs from timing out and failing:

Document Disposal Timeout

This value can be set in administration console. Click Settings > Core System Settings > Configurations and specify a value for Default Document Disposal Timeout.

User Manager AEM forms Timeout: This value can be set by editing the config.xml file. In administration console, click Settings > User Management > Configuration > Import and export configuration files, and then click Export. Open the exported config.xml file and edit the following lines:

<entry key=“assertionValidityInMinutes” value=“600”/>

<entry key=“SessionTimeout” value=“600”/>

Save and then import the config.xml file back into administration console.

Application Server Session Timeout: This value can be set on the application server. For more information, see the documentation provided with your application server.