AEM Content Fragments: Deep links in rich text fields not preserved after save
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This article describes an issue where deep links inserted into rich text fields in Adobe Experience Manager content fragments are not preserved after saving, and explains how to resolve it.
Description description
Environment
- Adobe Experience Manager (AEM), all versions
Symptoms
When a user inserts a deep link (for example, com.exampleapp://broadband-line-testing-page) into a rich text field within a content fragment, the link is not preserved after saving the fragment. The deep link is either removed or altered, resulting in the loss of the intended functionality. No error message is displayed; the link simply does not persist after saving.
Cause
Earlier versions of the content fragment editor did not support the preservation of custom URI schemes (deep links) in rich text fields. The updated editor now allows these links to be inserted and saved correctly.
Resolution resolution
Follow the steps below to resolve the issue.
- Ensure you are using the latest version of the Content Fragment Editor in Adobe Experience Manager.
- Open the content fragment in the new editor interface.
- Insert the deep link into the rich text field using the editor’s link insertion functionality.
- Save the content fragment.
- Verify that the deep link is retained and functional in the saved fragment.