AEM content retention policy notifications for inactive users without enterprise storage
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This article explains how content retention policy notifications for inactive users in Adobe Experience Manager are relevant only when enterprise storage is enabled.
Description description
Environment
- Adobe Experience Manager (all versions)
Symptoms
- Notification email about a content retention policy for inactive users
- Concern about which content is affected and whether action is required
The notification email typically states that a content retention policy for inactive users has been activated and that content owned by inactive users will be deleted after 30 days. It may also provide a link to review or edit the policy.
Resolution resolution
Follow the steps below to resolve the issue:
- Review the notification email received regarding the content retention policy for inactive users.
- Confirm whether enterprise storage is configured in your Adobe Experience Manager environment.
- If enterprise storage is not configured, the policy does not apply and no action is required.
- If enterprise storage is configured, review the content retention policy as described in the notification.
For further information, refer to the official Adobe documentation on managing Adobe storage.
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