AEM: Blog articles not returned in search results despite being indexed
✨ This content is AI generated and could be inaccurate. Generative AI Terms
This article explains why blog articles in Adobe Experience Manager may not appear in search results when searched by their full displayed titles, even though they are accessible by direct URL, and provides steps to resolve the issue.
Description description
Environment
Adobe Experience Manager (AEM), all versions
Symptoms
- Certain blog articles are accessible directly via their URLs but do not appear in search results when searching by their full displayed titles.
- The issue occurs in both Stage and Production environments.
- Searching for the exact article titles or relevant keywords does not return the expected articles.
- Shorter or partial keyword searches do return the articles.
- No error messages are displayed; the articles simply do not appear in search results.
Cause
The search implementation requires exact word and punctuation matches, and the indexed titles differ from the displayed titles. This causes full-title searches to fail. Normalizing punctuation and ensuring displayed headings are indexed resolves the issue.
Resolution resolution
Follow the steps below to resolve the issue.
- Review the search index to confirm that the missing articles are present in the search index (for example,
/search-index.json). - Analyze the search query behavior to check if the search implementation requires every word in the query to match indexed content and whether it retains punctuation.
- Compare the indexed titles with the displayed article headings to identify discrepancies.
- Test searches using shorter or partial keywords to verify if the articles appear.
- Update the search index mapping to include the displayed article headings in the searchable title fields.
- Normalize punctuation in both the indexed data and incoming search queries to improve matching accuracy.
- After making changes, retest by searching for the full article titles to confirm the articles now appear in results.
recommendation-more-help
experience-cloud-kcs-help-kbarticles