AEM as a Cloud Service CDN edge IP address usage

✨ This content is AI generated and could be inaccurate. Generative AI Terms

This article explains if the CDN edge IP addresses used by Adobe Experience Manager as a Cloud Service are dedicated to a single tenant or shared among multiple customers.

Description description

Environment

Adobe Experience Manager as a Cloud Service (all versions)

Symptoms

A DNS lookup for a domain integrated with AEM as a Cloud Service returns a specific IP address. There is a need to determine if this IP address is dedicated exclusively to one tenant or shared among multiple customers as part of Adobe’s CDN infrastructure. No error messages or stack traces are present. This inquiry is typically for IT asset management and security review purposes.

Cause

AEM as a Cloud Service uses shared Anycast CDN edge IP addresses for all tenants. This approach optimizes delivery and scalability but does not provide dedicated IPs per customer.

Resolution resolution

Follow the steps below to resolve the inquiry:

  1. Review the list of CDN edge IP addresses used by AEM as a Cloud Service, as documented in the official product documentation.
  2. Confirm that these IP addresses are part of the Fastly Anycast CDN infrastructure utilized by all AEM as a Cloud Service customers.
  3. Understand that these IPs are static but shared among multiple tenants and domains; they are not dedicated to a single customer or domain.
  4. For further details, refer to the AEM as a Cloud Service documentation on CDN configuration.
recommendation-more-help
experience-cloud-kcs-help-kbarticles