Production environment not available in Experience Audit Overview in AEM as a Cloud Service
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This article describes why the Production environment is not available as an option in the Experience Audit Overview within Adobe Experience Manager as a Cloud Service and clarifies the intended product behavior.
Description description
Environment
Adobe Experience Manager as a Cloud Service (all versions)
Symptoms
When accessing the Experience Audit Overview in Cloud Manager, the Production environment does not appear as an option in the environment dropdown. Users cannot view audit trends or reports for the Production environment in the Experience Audit Overview UI. No error messages are displayed; the Production environment is simply not selectable.
Cause
The Experience Audit Overview is designed to display audit results only for non-production environments. This is by design to protect the production environment and ensure audits do not impact live sites.
Resolution resolution
This is expected behavior in the current design of Cloud Manager for AEM as a Cloud Service.
- Understand that the Experience Audit step in the production pipeline runs Lighthouse checks primarily against the staging environment to catch issues before they reach production and to avoid risk to the live site during audits.
- The Experience Audit Overview (Reports → Experience Audit) is intentionally focused on non-production environments (typically staging and development).
- The production pipeline still performs audits as part of its execution, but these results are not displayed in the Experience Audit Overview UI.