RDE creation fails in AEM as a Cloud Service with Reference Demos add-on enabled
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This article explains how to resolve issues with Rapid Development Environment (RDE) creation in Adobe Experience Manager as a Cloud Service when the Reference Demos (RDA) add-on is enabled.
Description description
Environment
- Adobe Experience Manager as a Cloud Service (all versions)
Symptoms
Attempts to create a Rapid Development Environment (RDE) fail when the Reference Demos (RDA) add-on is enabled in the program configuration. The RDE provisioning does not complete successfully, and no specific error message is provided.
Steps to reproduce
- Remove the RDE from the program.
- Attempt to create the RDE again.
The issue is observed only when the Reference Demos (RDA) add-on is enabled.
Cause
The Reference Demos (RDA) add-on can cause conflicts with RDE provisioning. Removing the add-on allows the RDE to be created successfully.
Resolution resolution
Follow the steps below to resolve the issue:
- Navigate to the program configuration in the Adobe Experience Manager as a Cloud Service console.
- Edit the program settings.
- Uncheck or remove the Reference Demos (RDA) add-on from the program.
- Save the changes to update the program configuration.
- Wait approximately 30 minutes for the program update to complete. During this time, the environment may temporarily display a status such as “Edit Update Failed.” This is expected and should resolve automatically.
- Once the program update is complete, attempt to create the RDE again.
- Confirm that the RDE is provisioned successfully.