Dynamic Media: C2PA metadata not supported for WebP format
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This article describes the limitation in Adobe Experience Manager Dynamic Media where C2PA metadata is not preserved in WebP image outputs, and provides guidance for affected workflows.
Description description
Environment
- Adobe Experience Manager Dynamic Media (all versions)
Symptoms
- C2PA (Coalition for Content Provenance and Authenticity) metadata is not retained in images delivered as WebP format via Dynamic Media.
- No error message is displayed; the metadata is missing in the output files.
- The issue occurs for all WebP outputs from Dynamic Media.
Cause
WebP format is not currently supported for C2PA metadata preservation in Dynamic Media. This is a product limitation as of the latest release.
Resolution resolution
Follow the steps below to resolve the issue.
- Review the Dynamic Media C2PA metadata documentation to confirm which image formats are supported for C2PA metadata preservation.
- If C2PA metadata retention is required, use a supported image format (such as JPEG or PNG) for Dynamic Media delivery.
- Monitor the Adobe Experience Manager release notes and roadmap for updates regarding WebP support for C2PA metadata.
- If WebP format is essential for your workflow, consider implementing a post-processing step outside Dynamic Media to add or preserve C2PA metadata, or submit a feature request through the Adobe support portal.
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