Adobe Experience Manager security bug-fix policy overview
This article describes Adobe Experience Manager’s (AEM) security bug-fix policy, how Adobe communicates security updates, and what steps customers should take to ensure their deployments remain secure.
Description description
Environment
- Adobe Experience Manager
- All deployment models and versions
Issue/Symptoms
- Customers may seek information on whether Adobe Experience Manager has a formal, published security bug-fix policy with defined remediation timelines, similar to other vendors.
- Customers may also want to understand how Adobe communicates security updates and provides remediation guidance for AEM.
Cause
Adobe’s security bug-fix process is governed by internal risk assessment and remediation best practices rather than a fixed, public service-level agreement (SLA) for all vulnerabilities.
Resolution resolution
Follow these steps to resolve the issue:
- Monitor the Adobe Security Bulletin page for the latest security updates and bulletins related to Adobe Experience Manager.
- Ensure your AEM deployment is maintained at the latest supported service pack and security update level.
- Review each security bulletin for details on affected product versions, vulnerability severity, CVE information (if available), and update or remediation instructions.
- If you identify a specific vulnerability, CVE, or security scan finding in your environment, gather the advisory or CVE details along with your exact AEM version and patch level.
- Contact Adobe Support with this information to confirm applicability and receive remediation guidance.
- After applying updates or mitigations, verify that your AEM environment is running the latest supported versions and that the vulnerability is addressed.
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