AEM as a Cloud Service: Content copy operations for large sites may take extended time
This article explains why content copy operations for large sites in Adobe Experience Manager as a Cloud Service can take an extended time to complete and provides guidance on how to manage and optimize these operations.
Description description
Environment
Adobe Experience Manager as a Cloud Service
Issue/Symptoms
- Content copy operations for large sites or content sets take many hours to complete, especially during first-time imports into a new target environment.
- The progress percentage in Cloud Manager remains low for an extended period, even though the job is making progress.
- No errors are typically reported during this process.
Cause
Copying large content sets involves creating new nodes, writing binary data, and triggering indexing and internal housekeeping tasks, all of which contribute to longer runtimes. The progress percentage shown in Cloud Manager is based on the number of packages imported versus exported, not on elapsed time.
Resolution resolution
Follow the steps below to resolve the issue:
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Allow the current content copy operation to complete. Do not interrupt the process if the progress percentage in Cloud Manager continues to increase, even slowly.
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Monitor the progress in Cloud Manager over time to ensure the job is still advancing.
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Use the duration of this run as a baseline for future content copy activities involving similar content sets and environments.
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For future content copy operations:
- Split large content sets into smaller groups (for example, by site section or subtree) and run multiple smaller content copy activities instead of a single large operation.
- Prioritize copying critical content paths first if certain content is needed for user acceptance testing or launch, then follow up with the remaining content.
- Avoid running pipelines or other bulk operations on the target environment during large content copy activities to reduce resource contention.
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Review the official AEM Content Copy documentation for additional guidance and limitations.
To verify the operation is progressing, confirm that the progress percentage in Cloud Manager increases over time.