Custom subdomain isn’t shown in Copy URL for AEM Assets delivery URLs
Adobe Experience Manager (AEM) Assets Copy URL doesn’t display the configured custom subdomain for delivery URLs because the feature doesn’t currently support custom subdomains. To resolve the issue, copy the default delivery URL, replace its default domain with the configured custom subdomain, and verify the updated URL.
Description description
Environment
Adobe Experience Manager (AEM) Assets (all versions)
Issue/Symptoms
- When a custom subdomain is configured for AEM Assets delivery URLs, Copy URL doesn’t reflect the configured subdomain.
- For an asset in the Asset view, specifically the Open API URL, Copy URL displays the default delivery URL instead.
Root cause
The Copy URL feature doesn’t currently support custom subdomains for delivery URLs. This is a known product limitation.
Resolution resolution
Follow the steps below to resolve the issue:
-
Identify the custom subdomain configured for the AEM Assets delivery URLs.
-
Use Copy URL in the Asset view to copy the default delivery URL for the asset.
-
Replace the default domain in the copied URL with the configured custom subdomain. For example:
Default delivery URL:code language-none https://default.delivery.domain/path/to/asset
Custom subdomain URL:
https://custom.subdomain.domain/path/to/asset
Update the URL accordingly.
4. Use the manually constructed URL for your business needs.
5. Verify that the updated URL works as expected by accessing it in a browser or application.