DocumentationExperience Cloud KCS

Job Identifier metadata isn’t displayed in Adobe Experience Manager Assets

Last update: October 29, 2026

In Adobe Experience Manager Assets, the Job ID# field remains empty after uploading an image that contains Job Identifier or Transmission Reference metadata. AEM stores the metadata under the photoshop:TransmissionReference property, but the value doesn’t appear in the Job ID# field. To fix this issue, map the Job ID# field to the photoshop:TransmissionReference property in the metadata schema.

Description description

Environment

Adobe Experience Manager (AEM) Assets (all versions)

Symptoms

When uploading images to AEM Assets, the Job Identifier or Transmission Reference value present in the IPTC/XMP metadata (as seen in Adobe Photoshop’s File Info) is not displayed in the Job ID# field within the AEM Properties UI. Other metadata fields, such as Description, Copyright, Region, and Creator, are ingested and displayed correctly. Exporting the asset’s metadata as CSV from AEM shows that the value is present under the photoshop:TransmissionReference property. The Job ID# field under Rights & Usage in the AEM Properties UI remains empty after upload.

Cause

AEM extracts and stores the photoshop:TransmissionReference property from uploaded assets, but the Job ID# field in the Properties UI must be explicitly mapped to this property in the metadata schema configuration. Without this mapping, the value is not displayed.

Resolution resolution

Follow the steps below to resolve the issue:

  1. Navigate to Tools > Assets > Metadata Schemas in AEM.

  2. Identify the metadata schema assigned to the affected asset folder and asset type (for example, the JPEG schema for JPEG images).

  3. Select the relevant schema and click Edit.

  4. Locate the existing Job ID# field under Rights & Usage.

  5. In the field’s Settings panel, review the Map to property value.

  6. Update the mapping to ./jcr:content/metadata/photoshop:TransmissionReference.

  7. If the existing field cannot be edited, add a new Single Line Text field:

    • Field Label: Job ID#
    • Map to property: ./jcr:content/metadata/photoshop:TransmissionReference
    • Type: Single Line Text

  8. Save the updated metadata schema.

  9. Ensure the schema is assigned to the folder containing the test asset, especially if using folder-level schema assignment.

  10. Open the asset’s Properties page and refresh the metadata.

  11. Confirm that the Job ID# field now displays the correct value.

  12. Optionally, test with a newly uploaded image containing a known Transmission Reference value to verify the mapping.

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