Replication agents and Dynamic Media setup in AEM as a Cloud Service
Adobe Experience Manager as a Cloud Service (AEMaaCS) doesn’t expose replication agents in the UI because the platform manages content replication and publishing automatically. Dynamic Media requires initial account setup for each environment, with a separate Dynamic Media account recommended for each AEM environment to maintain isolation and prevent configuration conflicts. To resolve the issue, use the platform-managed replication functionality and configure each AEM environment with its corresponding Dynamic Media account.
Description description
Environment
Adobe Experience Manager as a Cloud Service (AEMaaCS) (all versions)
Issue/Symptoms
- Replication agents aren’t visible or accessible under Tools
>Deployment in the AEM Author environment. - Replication agents can’t be located or configured in the AEM Cloud Service UI.
- Guidance is needed for provisioning and configuring Dynamic Media Cloud Service accounts and administrators.
Root cause
In AEM as a Cloud Service, the platform manages replication agents automatically and doesn’t expose them in the UI. Dynamic Media provisioning requires initial account setup for each environment.
Resolution resolution
Follow the steps below to resolve the issue:
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Understand that in AEM as a Cloud Service, traditional replication agents aren’t exposed or configurable in the UI. The platform automatically manages content replication and publishing.
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For Dynamic Media Cloud Service, use a separate Dynamic Media account for each AEM environment, such as Development, Stage, and Production. This setup is recommended to ensure isolation and prevent configuration conflicts.
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After the initial Dynamic Media account setup, Company Administrators can add additional users in the Dynamic Media Classic application:
- Go to Setup
>Application Setup>Administration Setup>User Administration. - Select Add, enter the user details, assign the Company Administrator role, select the appropriate company, and save the changes.
- The new user receives a welcome email with sign-in information.
- Go to Setup
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After receiving administrator access, complete the Dynamic Media configuration in each AEM environment by connecting it to the corresponding Dynamic Media account.
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Verify that each AEM environment is connected to its designated Dynamic Media account and that administrators can access the Dynamic Media Classic application.