AEM Assets References rail does not display all asset references

This article describes an issue in Adobe Experience Manager (AEM) Assets where the References rail does not display all references for an asset, but the Move or Unpublish workflows correctly identify and list those references. Steps to work around and resolve the issue are provided.

Description description

Environment

  • Adobe Experience Manager as a Cloud Service Author environments
  • The regression was first identified in build 2026.7.27293. Builds 2026.6.26773 and 2026.7.27083 were tested without the issue.

Issue/Symptoms

  • The asset Properties References rail shows zero or fewer Sites page references than expected.
  • The Move or Unpublish workflow for the same asset displays reference information that the rail omits.
  • The discrepancy occurs across development, staging, and production environments and affects multiple assets.

Cause

A regression introduced in AEM build 2026.7.27293 causes the References rail in asset properties to not display all references (such as site references), while the Move and Unpublish workflows continue to detect and display them. This issue is resolved in the 2026.09 release.

Resolution resolution

Follow the steps below to resolve the issue.

  1. Confirm your AEM environment version by checking the build number. The issue is present in builds 2026.7.27293 and later.
  2. As a temporary workaround, use the Move or Unpublish workflows to view accurate reference information for assets, since the References rail does not display all references.
  3. Monitor for the release of AEM as a Cloud Service 2026.09, which contains the fix for this issue.
  4. Once the 2026.09 release is available, update your AEM environment to this version.
  5. After updating, verify that the References rail correctly displays all references for assets by checking asset properties and comparing with the Move or Unpublish workflows.
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