WebP format not available in Dynamic Media Image Presets in AEM as a Cloud Service
Adobe Experience Manager as a Cloud Service (AEMaaCS) Dynamic Media doesn’t provide WebP as a selectable format in Dynamic Media Image Presets because WebP isn’t supported as an input format. The Image Preset UI only exposes supported input formats, such as JPEG, PNG, GIF, TIFF, and EPS. WebP output is instead provided through Smart Imaging or by using a delivery URL parameter. To resolve the issue, use supported input formats and deliver WebP images through Smart Imaging or the fmt=webp URL parameter.
Description description
Environment
Adobe Experience Manager as a Cloud Service (AEMaaCS) – Dynamic Media
Issue/Symptoms
- When configuring Dynamic Media Image Presets in AEM as a Cloud Service, WebP isn’t available in the Format dropdown under Tools
>Assets>Image Presets. - Only formats such as JPEG and PNG are available for selection.
- WebP can’t be explicitly configured as an output format in a Dynamic Media Image Preset.
Root cause
WebP isn’t supported as an upload or input format in Dynamic Media. The Image Preset UI only displays supported input formats, including JPEG, PNG, GIF, TIFF, and EPS. WebP output is delivered through Smart Imaging or by specifying a delivery URL parameter rather than through an Image Preset format selection.
Resolution resolution
Follow the steps below to resolve the issue:
- Continue using supported input formats, such as JPEG or PNG, for Dynamic Media assets and Image Presets.
- To deliver images in WebP format, enable and use Dynamic Media Smart Imaging. When Smart Imaging is enabled, supported source images are automatically converted to WebP for browsers that support the format.
- Alternatively, request WebP output by appending the
fmt=webpparameter to the Dynamic Media image URL (for example:...?fmt=webp). - Ensure that Smart Imaging is activated at the Dynamic Media account level. This can typically be managed by the Dynamic Media administrator through the Dynamic Media configuration settings in AEM as a Cloud Service.
- Verify WebP delivery by accessing the Dynamic Media image URL in a browser that supports WebP and checking the image format delivered.