DocumentationExperience Cloud KCS

Default sorting options missing from Adobe Experience Manager Assets Content Hub

Last update: October 16, 2026

If the default sorting options don’t appear in AEM Assets Content Hub after enablement, verify that the environment meets the documented release and feature requirements and uses the latest search stack. The default options are Size, Modified, Name, and Relevance. To fix this, check the release, confirm sorting enablement for the deployment, and verify the search stack in Content Hub configuration.

Description description

Environment

Adobe Experience Manager (AEM) Assets Content Hub

Symptoms

  • After sorting is enabled for the Content Hub deployment, the default sorting options don’t appear in the upper-right area of the interface.
  • No error message appears, and the options have not appeared since enablement.

Cause

This issue is often related to the search stack configuration. The ‘Default sorting options’ feature requires the new search stack to be enabled in Content Hub. If the legacy search stack is still in use, the feature will not appear.

Resolution resolution

Follow the steps below to resolve the issue.

  1. Verify that the Content Hub environment is running AEM release 25520 or later and that sorting is enabled for the deployment. Sorting is a Limited Availability feature. See Configure sorting in Content Hub. If sorting hasn’t been enabled, contact Adobe Support.

  2. Check which search stack is active in Content Hub:

    • Navigate to the user profile icon, select Configurations, then select Search.
    • Confirm that the AI Search and Keyword choices are available. Their presence indicates that the latest search stack is active.

  3. If the latest search stack isn’t enabled, contact Adobe Support to request enablement. The default sorting options require the latest search stack.

  4. Confirm that the required configuration changes for the latest search stack have been applied and are active for your environment.

  5. If the sorting options still aren’t visible, contactAdobe Support with details about your configuration, environment, and AEM release.

To verify resolution, log in to Content Hub and confirm that the default sorting options are visible in the upper-right corner of the interface.

recommendation-more-help
experience-cloud-kcs-help-kbarticles