DocumentationExperience Cloud KCS

AEM as a Cloud Service: Assets View UI Extensibility extension points missing despite Assets Ultimate entitlement

Last update: October 9, 2026

This article explains how to address the issue where the Assets View UI Extensibility extension points (Browse and Details) are unavailable in Adobe Experience Manager (AEM) as a Cloud Service, even though the environment is entitled to Assets Ultimate.

Description description

Environment

  • Adobe Experience Manager (AEM) as a Cloud Service
  • Assets Ultimate
  • Adobe App Builder

Issue/Symptoms

  • The Assets View UI Extensibility extension points, such as aem/assets/browse/1 and aem/assets/details/1, do not appear in the AEM as a Cloud Service environment despite Assets Ultimate entitlement.
  • Custom App Builder extensions cannot be deployed or viewed in the Assets View UI.
  • Only Content Fragment extension points appear in the Extension Manager instead of the Assets View extension points (Browse and Details).

Cause

The required Assets View UI Extensibility extension points are not enabled by default and require manual activation.

Resolution resolution

Follow the steps to resolve the issue:

  1. Confirm that your environment is entitled to Assets Ultimate and that the required App Builder licensing is in place.

  2. In your AEM environment, open the Extension Manager and check whether the Assets View extension points (Browse and Details) are listed. If only Content Fragment extension points appear, the Assets View extension points are not enabled.

  3. If the Assets View extension points are missing, contact Adobe Support and request enablement of the Assets View UI Extensibility extension points (Browse and Details) for your environment. When submitting the request, provide the following information:

    • Your Adobe IMS Org ID
    • The affected AEM as a Cloud Service environment name (for example, author or publish)
    • Confirmation of your Assets Ultimate entitlement
    • Confirmation that App Builder licensing is in place

  4. Adobe Support reviews your environment configuration and enables the required extension points if necessary.

  5. After enablement, check the Extension Manager again to confirm that the Assets View extension points are available.

  6. Deploy or redeploy your App Builder extension and verify that it appears in the Assets View UI. You can use the force-load URL parameter &devMode=true&ext.aem%2Fassets%2Fbrowse%2F1= to test extension loading in development.

  7. If the extension points are still unavailable after enablement, follow up with Adobe Support for further assistance.

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