Users unable to edit Experience Fragments in Adobe Experience Manager despite having edit permissions
This article explains how to resolve situations where users are unable to edit Experience Fragments in Adobe Experience Manager (AEM) even though they have been granted the necessary permissions. The solution involves verifying permissions and configuration settings required for Experience Fragment editing.
Description description
Users with read and edit access to Experience Fragment folders in AEM find that they are unable to edit Experience Fragments. Common symptoms include the Experience Fragment editor missing the right panel (components browser), inability to copy or paste components, or the creation page appearing blank or incomplete. This issue occurs if users lack access to required template or policy configuration paths, or if the editor UI panel is collapsed.
Environment
Adobe Experience Manager (all versions)
Symptoms
- Users can’t edit Experience Fragments despite having edit permissions.
- The components browser panel is missing or collapsed in the editor.
- The Experience Fragment creation page appears blank or incomplete.
Cause
This issue typically occurs when users don’t have read access to required template or policy configuration paths under /conf, or when the components browser panel is collapsed in the editor UI.
Resolution resolution
Follow the steps below to resolve the issue:
-
Verify that the user has both read and edit permissions on the relevant Experience Fragment folders (For example:
/content/experience-fragments//...). -
Grant read access to the following configuration paths, replacing with your organization’s folder name:
-
/conf//settings/wcm/templates -
/conf//settings/wcm/policies
-
-
Confirm that the Experience Fragment folder is configured with the correct allowed templates. Refer to AEM User Guide: Editable Templates for configuring allowed templates for your folder.
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If the right panel (components browser) is missing in the editor, ensure it isn’t simply collapsed. Click the upper top left icon in the editor to expand the panel.
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If the issue persists, create a temporary user with the same permissions to determine if the problem is user-specific or permission-related.
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After making these changes, verify that the user can access and edit Experience Fragments, as expected.