ContextHub toolbar overlaps side panel in Adobe Experience Manager authoring UI
This article explains how to address a user interface issue in Adobe Experience Manager (AEM) authoring where the ContextHub toolbar overlaps the side panel after switching between Preview and Edit modes. The issue affects only the authoring experience and does not impact content, publishing, or the live site. To resolve the issue, adjust the authoring workflow or reset the UI state.
Description description
Environment
Adobe Experience Manager (all versions)
Issue/Symptoms
When working in the AEM authoring environment, an author may toggle the ContextHub toolbar, switch between Preview and Edit modes, and then open the side panel. In this scenario, the ContextHub toolbar may not reposition correctly and can overlap the side panel, making side panel information difficult to access. Refreshing the browser temporarily resolves the issue. This behavior affects only the authoring interface and does not impact published content or the live site.
Root cause
This is a minor UI behavior in AEM authoring where the ContextHub toolbar does not reposition correctly after switching modes, resulting in overlap with the side panel. The issue is cosmetic and does not affect content authoring or publishing functionality.
Resolution resolution
Follow the steps below to resolve the issue:
- Before switching between Preview and Edit modes, close the ContextHub toolbar to prevent it from overlapping the side panel.
- If the overlap occurs, refresh the browser window to reset the authoring UI. This temporarily resolves the issue.
- Optionally, an AEM administrator can temporarily disable Unified Shell by navigating to Tools
>Cloud Services>Unified Shell Configuration. This changes the AEM header and related Experience Cloud UI behavior. After making the change, test the authoring experience and determine whether the issue persists. - Verify the resolution by confirming that the ContextHub toolbar no longer overlaps the side panel when switching between Preview and Edit modes.