AEM as a Cloud Service: Asset Reports access requires administrator privileges
This article explains why Adobe Experience Manager (AEM) as a Cloud Service users with full permissions on /content/dam may still be unable to access Asset Reports. Access to Asset Reports is controlled at the product level and is not determined solely by DAM permissions or group membership. To resolve the issue, assign administrator access or use an administrator-generated report.
Description description
Environment
Adobe Experience Manager as a Cloud Service (AEMaaCS) (all versions)
Issue/Symptoms
- A user with
jcr:allpermissions on/content/dam, either directly or through group membership, cannot access Tools>Assets>Reports. - The Asset Reports option does not appear for the affected user.
- Other users with administrator privileges can access Asset Reports successfully.
Root cause
Access to Asset Reports is intentionally restricted to administrator principals in AEM as a Cloud Service. This restriction is enforced at the product level and cannot be overridden by assigning additional JCR permissions or group memberships. Asset Reports are rendered from immutable /libs paths and require administrative context to generate and view reports.
Resolution resolution
Follow the steps below to resolve the issue:
- If a user needs to generate or view Asset Reports directly, add the user to the AEM Administrators product profile in Adobe Admin Console. Limit this access to trusted users who require reporting capabilities.
- If administrator access is not appropriate, have an administrator generate the required Asset Reports and distribute the exported CSV files to the intended stakeholders.
- If your organization requires a dedicated reporting role that does not require administrator privileges, consider submitting a feature request to Adobe for future product enhancements.
- Verify the resolution by signing in as an administrator and confirming that Tools
>Assets>Reports is visible and accessible.