Content Copy job fails with Wipe Destination enabled in Adobe Experience Manager
In Adobe Experience Manager, Content Copy jobs can fail when the Wipe Destination option is enabled for large content sets. Splitting the content into smaller sets and running the Content Copy job separately for each set resolves the issue.
Description description
Environment
- Adobe Experience Manager (AEM)
- Content Copy jobs with the Wipe Destination option enabled
Issues/Symptoms
- The Content Copy job fails when processing large content sets with the Wipe Destination option enabled.
- Errors might include a
504timeout or a failure to process content at the specified path.
Cause
The issue occurs when the Wipe Destination option is enabled and the Content Copy job attempts to process a large amount of content, which can lead to timeouts or failures during the operation.
Resolution resolution
Try these steps to resolve the issue:
- Split the large content set into smaller sets before running the Content Copy job.
- Run the Content Copy job separately for each smaller set.
- If the Wipe Destination option is not required, disable it to reduce the risk of failure.
- If the Wipe Destination option must be used, manage the content in smaller batches to avoid timeouts.
- After completing the Content Copy operations, verify that all intended content was copied successfully.
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