AEM Cloud Manager deployment pipeline failures during parallel ingestion processes
This article explains why deployment pipelines in Adobe Experience Manager as a Cloud Service (AEMaaCS) Cloud Manager fail when ingestion processes run in parallel. To resolve the issue, complete ingestion processes before deploying code.
Description description
Environment
Adobe Experience Manager as a Cloud Service (AEMaaCS) (all versions)
Issue/Symptoms
Deployment pipelines for both the AEM Tier and Web Tier fail in Cloud Manager when triggered while a parallel ingestion process is running on the instance. The failures occur consistently, even after retrying the pipelines, and affect both Stage and Production pipelines. The deployment pipeline completes successfully after the ingestion process finishes.
Root Cause
Deployment pipelines fail when they run concurrently with ingestion processes. Resource contention or process conflicts prevent the deployment pipeline from completing successfully.
Resolution resolution
Follow the steps below to resolve the issue:
- Before triggering a deployment pipeline, verify whether any ingestion processes, such as content ingestion or large data imports, are running on the instance.
- Allow the ingestion process to complete before starting or retriggering the deployment pipeline.
- After the ingestion activity completes, retrigger the failed deployment pipeline from Cloud Manager.
- Confirm that the deployment pipeline completes successfully after the ingestion process finishes.
- If pipeline failures continue after confirming that no ingestion processes are running, contact Adobe Support for further investigation.