Content version mismatch between Author and Publish environments in Adobe Experience Manager
In Adobe Experience Manager (AEM), Author and Publish environments display different versions of the same page, and page publication fails to create new versions. This issue causes outdated content to appear in Author, prevents version history updates, and generates repository conflict errors during publication. To fix this issue, synchronize the Author page with the current Publish version and republish the page to restore normal versioning behavior.
Description description
Environment
Adobe Experience Manager (AEM), all versions
Issue/Symptoms
- The Author environment displays an older version of a page, while the Publish environment shows the most recent content.
- Recent changes made in Author aren’t reflected, and the modification metadata appears outdated.
- Older content appears in Author without any known user action.
- When attempting to publish the affected page, AEM fails to create a new version, and the Timeline/version history doesn’t update as expected.
- Error in logs: OakState0001: Unresolved conflicts in the page’s
jcr:contentnode. - The page’s version history node contains only the root version and lacks saved page versions.
These symptoms can occur after repository migrations, cutovers, or unexpected content reintroductions.
Cause
The Author environment’s page content was reintroduced or restored from an older state, resulting in an incomplete version history and unresolved repository conflicts. This issue prevents successful version creation during publish operations.
Resolution resolution
Follow the steps below to resolve the issue…
- Back up the current Author page by creating a package or exporting the page to preserve its current state.
- Manually update the Author page so that its content matches the current Publish version. Use the Publish environment as the source of truth for the affected page.
- Ensure that no other users or automation are editing or publishing the affected page during this process.
- Make a small test edit to the Author page.
- Publish the page once from Author to Publish.
- Verify that the page publishes successfully and that the Timeline/version history updates as expected.
- If versioning failures persist after these steps, contact Adobe Support for further investigation.