How to clear Adobe Experience Manager (AEM) Dispatcher cache

Last update: September 7, 2026

This article explains how to clear the Adobe Experience Manager (AEM) Dispatcher cache when recent content updates don’t appear on your live website, ensuring that the latest changes are served to end users.

Description description

Environment

Adobe Experience Manager (AEM), all supported versions

Issue/Symptoms

Recent content updates are not visible on the live website after deployment.
The live site continues to display outdated content despite successful publishing from AEM.

Cause

The AEM Dispatcher is serving cached versions of content, preventing the latest updates from appearing on the live website.

Resolution resolution

Follow the steps below to resolve the issue.

Identify the content path where updates aren’t reflected (for example, /content/your-site/your-section/).
Ensure that you have the necessary permissions and access to all production Dispatcher servers.
On each Dispatcher server, locate the cache directory that corresponds to the affected content path. The cache directory is typically located under a path such as /mnt/var/www/html/ or /var/cache/dispatcher/. The exact location varies by environment.
Delete the cache files and folders for the specified content path. For example, use a command such as rm -rf /path/to/dispatcher/cache/content/your-site/your-section/. Replace /path/to/dispatcher/cache/ with the actual cache root directory used in your environment.
Repeat this process on all Dispatcher servers in your production environment to maintain consistency.
After clearing the cache, access the affected pages on the live website and verify that the latest content updates are visible.
If the changes still aren’t visible, perform a full cache refresh across all Dispatcher servers.
Monitor the live site to confirm that the updates are reflected and that no unintended content is missing.

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