Obtaining outbound IP addresses for the site creator tool and Commerce
This article explains how to resolve endpoint rejected errors when integrating the site creator tool with Adobe Commerce endpoints by obtaining and allowlisting the necessary outbound IP addresses.
Description description
When integrating the site creator tool with Adobe Commerce endpoints, you might encounter an endpoint rejected error. This typically occurs because the Commerce endpoint is not configured to accept connections from the outbound IP addresses used by the site creator tool. The outbound IP addresses used by the site creator tool are not publicly documented and can change over time. To ensure successful integration, these IP addresses must be allowlisted on your Commerce endpoints.
Resolution resolution
Follow the steps below to resolve the issue.
- Identify the Commerce endpoints to integrate with the site creator tool.
- Request the current list of outbound IP addresses used by the site creator tool from your Adobe representative.
- Provide the obtained outbound IP addresses to your network or security team.
- Ensure that your Commerce endpoints are configured to allow inbound connections from these IP addresses (for example, by updating firewall or allowlist rules).
- After allowlisting the IP addresses, attempt the integration again using the site creator tool to verify that the endpoint rejected error is resolved.
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