Admin login redirects to the form after session expiration in Commerce

This article gives the solutions for the Commerce Admin login issue, where you are redirected back to the login form with the following error message: Your current session has been expired. Solutions include checking for server time setting issues and changing session storage settings.

Description description

Environment

All Adobe Commerce versions and editions

Steps to reproduce:

Expected result:

You get logged in to the Commerce Admin.

Actual result:

You are redirected back to the login form, with the following error message displayed: Your current session has been expired.

Cause

There are two reasons for the issue:

Resolution resolution

Check for server time settings issues

Check the session record created in the admin_user_session table. If the values of created_at and/or updated_at are incorrect, it is caused by the issue with server time settings. Ask your server system administrator to check that. Note, that time in DB is set to UTC by default.

Change the session storage

Try changing the session storage. Use the info from the How to locate your session files article in our developer documentation to find out where your session is stored, and change it by editing the app/etc/env.php file.

For example, to start storing session in the file system, change the 'session' section as following:

....
'session' =>
    array (
      'save' => 'files',
),
....

Run the bin/magento app:config:import command to import configuration data.

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