DocumentationExperience Cloud KCS

Failed to delete error when deleting large batches of assets

Last update: August 27, 2026

This article explains how to address the Failed to delete error that can occur when deleting a large number of assets at once in Adobe Experience Manager (AEM) as a Cloud Service and clarifies that the error message doesn’t always reflect an actual failure.

Description description

Environment

Adobe Experience Manager (AEM) as a Cloud Service - Assets

Issue/Symptoms

When attempting to delete a large number of assets (typically more than 800) at once in the AEM Assets UI, a Failed to delete error message may appear.

Cause

This issue is caused by limitations or timeouts in the UI or backend when processing very large batch delete operations.

Resolution resolution

To fix the Failed to delete error when deleting large batches of assets, follow these steps:

  1. Refresh the page to check if the selected assets have been deleted.
  2. If all assets are deleted as expected, no further action is required. The error message can be ignored in this case.
  3. If some assets remain undeleted, try deleting the remaining assets in smaller batches (for example, 100-200 assets at a time).
  4. If the issue persists and assets are not deleted as expected, collect browser console logs and AEM error logs during the deletion attempt and contact Adobe Support for further assistance.
  5. To verify resolution, refresh the page and confirm that the intended assets are no longer present.
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