AEM Experience Fragments: Multi-column layouts and carousel components not rendering correctly in Adobe Target activities

When you deliver Experience Fragments through Adobe Target activities, multi-column sections render as stacked columns and interactive components such as carousels don’t function as expected. The fragment renders correctly when you view it directly in AEM, but the issue appears after Target injects it into the host page. To fix this, validate the fragment structure, load the required CSS, initialize the required JavaScript after injection, and remove duplicate client libraries.

Description description

Environment

Experience Manager Sites Experience Fragments exported to Adobe Target as HTML offers

Issue/Symptoms

When you deliver an Experience Fragment through an Adobe Target activity, its layout and interactive components don’t render or function as expected.

  • Multi-column sections render as stacked columns instead of the intended layout.
  • Interactive components such as carousels don’t function as expected.
  • The Experience Fragment renders correctly when you view it directly in AEM.
  • The issue appears after Adobe Target injects the Experience Fragment into the host page.
  • Images inside the Experience Fragment don’t use the expected dimensions.
  • The issue affects multiple Adobe Target activities or page sections.

Cause

The injected Experience Fragment’s HTML, CSS, and JavaScript interact with the host page after Adobe Target inserts the fragment into the activity. This interaction affects layout styles and initialization for interactive components.

Resolution resolution

To troubleshoot the rendering issues, follow these steps:

  1. Review the Experience Fragment structure and remove full-page wrappers that aren’t required by the fragment.

  2. Check the client libraries used by the Experience Fragment and remove duplicate CSS or JavaScript libraries when the host page already loads the same libraries.

  3. Verify that the required layout CSS is available and applies correctly after Adobe Target injects the Experience Fragment into the host page.

  4. Verify that the layout CSS selectors remain available and unchanged after page load, then test the Experience Fragment in different page sections to determine whether the issue persists.

  5. Initialize the JavaScriptrequired by interactive components such as carousels after Adobe Target injects the Experience Fragment.

    • Note: Don’t rely on inline scripts in the fragment.
    • Trigger initialization from the host page after the Target activity loads.
  6. Verify that the Experience Fragment renders correctly, that images use the expected dimensions, and that interactive components work in all intended Adobe Target activities and page sections.

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