Remove Adobe Analytics integration from AEM as a Cloud Service
This article provides a clear procedure for removing all Adobe Analytics integration settings from Adobe Experience Manager (AEM) as a Cloud Service, ensuring that no residual configuration or access remains.
Description description
Environment
Adobe Experience Manager (AEM) as a Cloud Service
Issue/Symptoms
Adobe Analytics settings or access configurations remain after the integration is no longer required.
Cause
The process for removing Adobe Analytics integration from AEM as a Cloud Service is not explicitly documented, and the integration consists of multiple configuration layers that must be removed in a specific order.
Resolution resolution
To remove Adobe Analytics integration from AEM as a Cloud Service, follow these steps:
-
Remove settings required to use Adobe Analytics features:
- In AEM, navigate to Sites
>[Target Page]>Properties>Advanced>Settings. - Remove any Adobe Analytics-related configuration from the page properties.
- If Adobe Launch (Adobe Tags) is configured for Analytics, remove the relevant settings from Adobe Launch.
- In AEM, navigate to Sites
-
Remove integration settings with Adobe Analytics:
- In AEM, go to Tools
>Cloud Services>Adobe Analytics. - Delete the Analytics integration configuration.
- In AEM, navigate to Tools
>Security>Adobe IMS Settings. - Remove the IMS configuration related to Adobe Analytics.
- In AEM, go to Tools
-
Remove the Analytics API configuration from the Adobe Developer Console:
- Log in to the Adobe Developer Console.
- Locate the project containing the Analytics API (OAuth server-to-server authentication) configuration.
- If the project contains other product APIs, delete only the Analytics API configuration, not the entire project.
After completing these steps, verify that no Adobe Analytics configurations or related settings remain in AEM or the Adobe Developer Console.