DocumentationExperience Cloud KCS

Resolve duplicate user groups in AEM after renaming a Product Profile

Last update: July 22, 2026

This article describes why duplicate user groups appear in Adobe Experience Manager (AEM) after renaming a Product Profile in the Adobe Admin Console, and provides steps to identify and safely remove legacy groups.

Description description

Environment

Adobe Experience Manager (all versions)

Symptoms

After renaming a Product Profile in the Adobe Admin Console, two user groups with similar or identical names appear in AEM. For example:

  • AEM-Production - Author - AEM Sites Content Managers (ID: AEM-Production - Author - AEM Sites Content Managers)
  • AEM-Production - Author - AEM Sites Content Managers (ID: AEM Sites Content Managers - author - Program

This can cause confusion about which group is actively synchronized with the Admin Console and which is a legacy artifact.

Cause

Renaming a Product Profile in the Admin Console creates a new synchronized group in AEM with the updated name, rather than renaming the existing group. The old group remains in AEM as a legacy group until it’s manually removed.

Resolution resolution

Follow the steps below to resolve the issue.

  1. In AEM, navigate to Tools > Security > Groups.

  2. Locate both groups with similar names resulting from the Product Profile rename.

  3. Compare the group IDs:

    • The group with an ID pattern referencing the current Product Profile name, program, and environment (For example: AEM Sites Content Managers - author - Program - Environment) is the actively synchronized group.

    • The group with the old Product Profile name as the ID is the legacy group and is no longer synchronized.

  4. Review the legacy group for any custom permissions, ACLs, or user assignments. If any customizations exist, migrate them to the new group.

  5. Once you have confirmed that the legacy group is unused and has no unique permissions or members, delete it from AEM using the Groups UI or repository tools.

  6. To verify, ensure that users assigned to the current Product Profile in the Admin Console are present in the active group after their next login.

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