CRX/DE not accessible in AEM as a Cloud Service sandbox environments
This article describes why CRX/DE isn’t accessible in Adobe Experience Manager as a Cloud Service sandbox environments and outlines supported alternatives for managing JCR content.
Description description
Environment
Adobe Experience Manager as a Cloud Service (all versions)
Symptoms
- The CRX/DE interface isn’t accessible in newly created AEM as a Cloud Service sandbox environments.
- Navigating to the typical CRX/DE URL (such as
https://author-<instance>.adobeaemcloud.com/crx/de) results in an unavailable or inaccessible page. - This behavior is consistent for all users in the environment. No specific error message is displayed; the interface is simply not present or accessible.
Cause
CRX/DE is intentionally disabled in AEM as a Cloud Service environments, including sandboxes, for security and architectural reasons. Supported alternatives are provided for content management tasks.
Resolution resolution
Follow the steps below to manage JCR content in AEM as a Cloud Service sandbox environments:
- Use the Repository Browser to browse and edit JCR nodes. Refer to the official Repository Browser documentation for guidance.
- Use the Package Manager to upload, download, and manage content packages. Refer to the official Package Manager documentation for instructions.
- For advanced JCR operations, use CRX/DE in local AEM SDK development environments, where it remains available.
Verify that you can perform required content management tasks using these supported tools.
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