AEM Assets: Smart Tags not generated while color tags apply successfully
This article explains how to resolve the issue where Smart Tags aren’t generated for images in Adobe Experience Manager Assets, even though color tags are applied as expected.
Description description
Environment
Adobe Experience Manager (AEM) Assets (all versions)
Issue/Symptoms
- When attempting to generate Smart Tags for images in a specific folder within AEM Assets, only color tags are generated and applied.
- Smart Tags aren’t being generated for the same assets, resulting in incomplete metadata enrichment and impacting search/discovery use cases.
- No explicit error messages are shown in the UI during asset reprocessing.
Steps to Reproduce:
- Open AEM Assets.
- Navigate to a specific folder and select an image asset.
- Execute Reprocess Asset.
- Wait for the process to complete.
- Check the asset properties for tags.
Observed: Only color tags are present; Smart Tags are missing.
Expected: Both color tags and Smart Tags should be generated and applied to the assets.
Resolution resolution
Follow these steps to resolve the issue:
-
Verify Assets Solution Enablement
- In Cloud Manager, ensure that the Assets solution is enabled for the program associated with the affected environment.
-
Deploy the Pipeline
- Deploy a pipeline to the lower environment to trigger the auto-creation of the Smart Tags IMS configuration.
-
Check IMS Configuration
- After deployment, confirm that the Smart Tags IMS configuration is present and active in the environment.
- Navigate to the AEM Tools
>Cloud Services>Legacy Cloud Services and verify that no manual or legacy Smart Tags configurations are overriding the default setup.
-
Reprocess Assets
- Reprocess the affected assets or folders to trigger Smart Tag generation.
- After processing, verify that both color tags and Smart Tags are now present in asset properties.
Cause
The issue occurred because the default Smart Tags IMS configuration wasn’t present or was overridden by a manual or legacy configuration. Enabling the Assets solution and deploying the pipeline ensures the correct configuration is auto-created, allowing Smart Tags to be generated as expected.