Documentation

Experience fragment live copy requires “Rollout config” selection in AEM

Last update: Mon May 18 2026 00:00:00 GMT+0000 (Coordinated Universal Time)

In some Adobe Experience Manager (AEM) environments, creating a live copy variation of an experience fragment shows inconsistent behavior between two environments. In one environment, AEM creates the live copy variation directly without any additional selection. In the other environment, AEM requires selecting a Rollout config during variation creation, and skipping this selection results in a blank variation that doesn’t remain connected to the original experience fragment. To resolve the issue, remove the unnecessary Rollout config from CRXDE Lite.

Description description

Environment

  • Product:

    • Adobe Experience Manager (AEM),v 6.5 LTS
    • Adobe Experience Manager (AEM) - Managed Services,
    • Adobe Experience Manager (AEM) - Sites

  • Constraint: Managed Services Author environment without Commerce installed

Issue/Symptoms

  • When creating a live copy variation of an experience fragment in the affected environment, AEM prompts for a Rollout config selection.
  • If no Rollout config option is selected, AEM creates a blank variation that remains disconnected from the original experience fragment.
  • This behavior doesn’t occur in an Out-Of-The-Box (OOTB) environment, where AEM creates live copy variations as expected without requiring a Rollout config selection.

Resolution resolution

Follow the steps below to address the issue:

  1. Access CRXDE Lite on the affected AEM Author instance.
  2. Navigate to /libs/msm/wcm/rolloutconfigs/default/productUpdate in the repository.
  3. Delete the productUpdate node and save the changes.
  4. Create a new experience fragment live copy variation and confirm that AEM no longer prompts for a Rollout config.

Configuring Live Copy Synchronization

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