How to Roll Out Changes from Email Template Edits
Description description
Changes made to an email template are not reflected on the email assets that are using the template in question after approving the draft for those emails.
Resolution resolution
To find out why the changes are not reflected, follow the steps below:
- Go to the email template in question.
- Check if the HTML elements that have changed have the class of mktoModule, mktoEditable, mktoContainer, or any other mkto related class name.
- Disassociate the HTML element(s) in questions from the class above.
Any content that is included in an editable section of an email template is only used as default content when creating a new email. Existing non-default content in existing emails will not be overwritten by this default content.
Note: These steps will require an complete overhaul on the email template’s code base, because the relationships between elements would change. This type of change will require assistance from a developer/engineer who is experienced with HTML and CSS.
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