Starter Templates Still Visible after Disabling Them

Description description

You have disabled starter templates in the Admin section but the templates are still available while creating a new email asset.

Resolution resolution

Try navigating to Admin Panel > Email > Edit Email Editor Setting > check the box for “Enable Marketo Starter Template” and then save the settings. Again navigate to the same location and uncheck the box. Upon saving the setting now, the problem should be solved.