Getting Assistance with Support Portal Issues

Last update: Thu Feb 05 2026 00:00:00 GMT+0000 (Coordinated Universal Time)

Description description

Authorized support contact unable to access the Support Portal
Authorized support admin unable to view and manage list of authorized support contacts
Authorized support contact unable to create a support case
Authorized support contact unable to view list of cases

Issue Resolution
Contact marketocares@marketo.com - they are our dedicated team that handles issues with the Support Portal

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