Champion Challenger Dashboard is empty

Last update: August 18, 2026

Description description

Champion Challenger A/B Test dashboard does not display any data

Check that the email was sent from a trigger campaign or an engagement program as “Champion/Challenger emails only work with trigger campaigns and engagement program streams.” https://docs.marketo.com/pages/releaseview.action?pageId=2359553
Check that the email sent from the engagement program was added to a stream directly and was not nested within a program that is the asset added in the stream. Reference: https://nation.marketo.com/t5/Knowledgebase/Champion-Challenger-Test-in-Engagement-Programs/ta-p/249176
Check that the email was approved when the email was sent
Check that the email has been sent
Check the time the Champion Challenger test was created and the time the email was sent

Root Cause:
The email has not been sent since the A/B test was created or the email was sent before the Champion Challenger test was created.

recommendation-more-help

experience-cloud-kcs-help-kbarticles