Telephone Number Link (telecode) not resolving correctly for Android Phones
Description description
For some types of Android phones, a link containing a telephone number (such as tel:9990004444) will not resolve correctly when clicked in emails.
Resolution resolution
To solve this issue, you need to remove tracking from the telecode.
There are several ways to do this:
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If you are able to edit the Link in the Email Rich Text Editor, you can uncheck “Track Link” as seen here: https://nation.marketo.com/t5/Knowledgebase/Keep-Email-Link-Tracking-Disable-Tracking-URL-Parameter/ta-p/250628
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If your template prevents you from editing the link in the Email Rich Text Editor, then find the area in the HTML where the telecode resides and add "class=“mktNoTrack” within the link.
Root Cause:
Some Android phones interpret the tracking parameter in the Tracking Link as a telephone number.